Are you looking for ways to build your leadership network and stay connected in a time where we can all feel so ‘distanced’?

Consider engaging with the Canadian College of Health Leaders (CCHL) North West Chapter. The North West Chapter is an exciting opportunity for experienced and emerging health care leaders in the North West to connect, network and engage in leadership development.

The Chapter hosts events, builds partnerships and promotes knowledge sharing (including leadership articles, conferences and mentorship opportunities) – all focused on supporting health system leaders in building leadership capacity within themselves and within our region.

During these challenging times, our focus is on building connections to support our collective resilience (as people, leaders and as a health care system!).

Consider joining us for an upcoming event or follow us at (https://www.linkedin.com/company/cchl-northwestern-ontario-chapter) to be part of our exciting network of North West leaders!

Upcoming events:

Virtual Annual General Meeting – join us on June 21 (6:00 pm – 7:30 pm EST) for our virtual Annual General Meeting, including speaker session by Ray Racette, CEO, Lake of the Woods District Hospital where he will speak about ‘Distributed leadership models to tackle our most urgent challenges’.

Register at: https://cchl-ccls.ca/client/event/roster/eventRosterDetails.html?productId=8600&eventRosterId=53

Sent on behalf of Peter Myllymaa, Executive Vice President, Corporate Services & Operations

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As you are likely aware, the TBRHSC/SJCG joint Senior Director of Informatics position has been vacant since the fall of 2020, due to a retirement. Since this time, Byron Ball (VP Infrastructure & Planning, & CFO, SJCG) and I have been providing leadership support to the Informatics team. The Informatics team consists of the Information Systems and Information Technology team, which is shared with SJCG, as well as the Health Records Department at TBRHSC. 

In late 2020, hospital partners from across Northwestern Ontario advanced with the recruitment of Cindy Fedell as our Regional Chief Information Officer (CIO).  In her role as Regional CIO, Cindy is accountable for advancing digital health maturity across the region. Cindy is an internationally recognized leader in digital and Informatics strategy, transformation and operations. She is a seasoned health care CIO.  As Cindy has grown into her role as the Regional CIO, the opportunity presented itself for Cindy to provide coordinated leadership of the Information Systems and Information Technology team. 

In response to this opportunity, I am pleased to announce that Cindy Fedell has agreed to take on an expanded leadership role to provide leadership of the TBRHSC/SJCG joint Informatics team, effective June 14, 2021, for a period of 6 months. An evaluation of this interim model will be conducted during the 6 months period to inform how to best utilize the resources provided by the vacant Senior Director position to support the informatics leadership requirements of both SJCG and TBRHSC.  

Please note that this interim arrangement only applies to the TBRHSC/SJCG joint Information Systems and Information Technology Team. The Health Records department will continue to report directly to me.

I would like to thank the Informatics Team for their patience and support as we have worked through this transition. The opportunity to provide interim leadership support has provide both Byron and I with a deeper understanding of the operations of the team.

Please join me in welcoming Cindy into her expanded role with the Informatics team. 

Our Hospital is participating in Accreditation Canada’s on-site survey from May 16-19, 2022, and will be evaluated on 19 evidence-informed standards, and three surveys which include the Canadian Patient Safety Culture survey, Worklife Pulse (including physician version) and Governance Functioning tool.

The Canadian Patient Safety Survey (Can-PSCS) tool is completed by staff providing direct care for patients. Approximately 467 clinical staff, including Professional staff, completed the survey. This tool is used to evaluate staffs’ perceptions of how the organization approaches patient safety and reports safety incidents. The results are provided below, in comparison to 2018.

Themes	Responses	2018	2022
Valuing safety	Limited confidence in leadership support for patient safety- decision making and associated risk	Yellow	Red
State of safety	Poor evaluation of incidents at the unit level and lack of proactive approach to prevent errors	Green	Yellow
Fear of repercussions	Negative responses: judgmental, disciplinary action	Red	Red
Supervisory leadership	Insubstantial support to staff and the suggestions they provide to improve patient safety. Productivity is expected; safety is often overlooked	Yellow	Red

The Quality and Risk department is taking the lead to address concerns raised by staff. An Expression of Interest will be sent to staff to participate in a working group (June to September 2021) with Katherine Mayer (Patient Safety Improvement Specialist) and Keith Taylor (Patient and Family Advisor) as co-chairs. Staff will be engaged through focus groups and surveys and the feedback will inform the action plans which will be deployed in the summer, evaluated and scaled up. The results will be compiled in the Patient Safety Report, a required document to be submitted to Accreditation Canada, prior to the on-site survey. If you are interested in taking part in the working group, please contact Katherine Mayer (mayerk@tbh.net) or Chitra Jacob (jacobc@tbh.net)

Sent on behalf of Chitra Jacob, Manager, Quality and Risk

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I am pleased to announce the appointment of Sheri Maltais as Quality Improvement and Accreditation Lead. Sheri began her new position with Quality and Risk Management on May 31, 2021.

Sheri brings to our organization vast experience, having worked most recently as Performance Improvement Consultant with Strategy and Performance Management. Sheri is a dietician with over 10 years of experience. She has worked in many centres such as Mount Sinai, Toronto, Vancouver General Hospital and TBRHSC. Sheri holds a Masters in Quality Improvement and Patient Safety from IHPME, University of Toronto.

In this role, Sheri will be supporting the roll out of TBRHSC’s Cardiovascular Sciences quality improvement (QI) program in alignment with University Hospitals Network and coordinate accreditation activities leading up to the on-site visit in May 2022.

Please join me in extending a warm welcome to Sheri in her new role.

Sent on behalf of Morgan Reilly, Emergency Preparedness Lead, & Anne-Marie Heron, Executive Director of Capital Planning and Operations

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As of June 18, 2021, we will no longer be using NetGovern Archive to archive email from our GroupWise system. We are moving to a new product, Microfocus Retain to provide our email archiving needs.

What does this mean to you?

Items found in your mailbox as of June 1 2021 will now be in your Retain archive. For most, this includes items from October 1 2020 to present day.

What about my stuff in the NetGovern archive?

You can still access your historical items in NetGovern Search. However it will only be current as of June 16 2021.

How do I access Retain?

You can access Retain through the Email Archive icon found in your ZAP.

A new button to access Retain within your GroupWise client will also be installed to your client in the upcoming weeks.

Please be sure to review the Retain knowledge articles in Help-Desk Self Service on How to use Retain

For questions or concerns, please contact the Help Desk at 684-6411 or at help@tbh.net