What’s Changing?

With the move to a fully Microsoft environment, your ZENworks Application Launcher (ZAP) is going away. So, the way you access your applications is going to change! To access your applications going forward, there are four main methods:

Option 1: Desktop Icons

Core applications used throughout the organization will be located on the desktop.

1. Locate the application’s desktop icon.
2. Double-click the icon.

Option 2: Search Function

Quickly search and open your applications.

1. Click the Windows Start button.
2. Start typing the name of the application.
3. Click the application from the search results.

Tip: This is the fastest way to open any installed application, as you don’t have to go looking for it.

Option 3: Pinned Apps

Personalize your desktop! Pin your frequently used applications to the Start menu or taskbar.

1. Click the Windows Start button.
2. Click All.
3. Locate the application in the list.
4. Right-click and select Pin to Start or More > Pin to taskbar

Option 4: Browse All Apps

View all your installed applications to locate the one you need.
1. Click the Windows Start button.
2. Click All.

Application not listed? Click on the Company Portal icon located on the desktop and see what’s available for you to install.

For IT assistance or missing applications, please contact the Help Desk: Email Help.Desk@tbh.net | Phone 807-684-6411

There are limited blue STAXI or other wheelchairs in the Main Lobby for patients and others, forcing them to wait until a chair is returned before they can get to their appointments in the Hospital.

The blue Staxi wheelchairs were purchased through funds from the Hospital and the Volunteer Association for the volunteers to use for the transport of patients and others to and from the Main Lobby.

If you see any blue Staxi wheelchairs in or around your unit/department/an in-patient room, please see that they are returned to the Main Lobby as soon as possible or contact the volunteer at ext. 4304.

Thank you in advance for your assistance.

Congratulations to Mēsha Richard, Emergency Preparedness Lead, the lucky winner of our Accreditation Feedback Survey!

Mēsha won a $25 gift card from Goods & Co.

Thank you to everyone who participated and shared their valuable feedback!

The Quality Huddle Excellence Awards recognize and celebrate the creativity, collaboration and impact of teams whose Quality Huddle initiatives have improved the way we work and the care we provide. By sharing successes, we continue to inspire innovation and support the priorities of our Strategic Plan 2026. 

If your department/unit has implemented Quality Huddles and has a success story or two to share, please reach out to your Manager to discuss submitting a nomination. The last date to submit your changes ideas or quality improvement initiatives is Friday, September 4, 2026.

The award categories are listed below:

• Patient Experience
• Staff Experience
• Equity, Diversity and Inclusion
• Workflow Improvement
• Patient and Family Centred Care
• Teamwork and Collaboration
• Safety
• Rising Star (new)

For inspiration, we invite you to review the 2023 and 2024 Quality Huddle Excellence Award Recipients by selecting the respective year.

If you have any questions, or if you would like to implement the Quality Huddles in your area/department, please reach out to Saravana Priyan G.L., Quality Improvement Lead at saravanapriyan.gatamaneniloganathan@tbh.net or extension 6535.

You can see last year’s winners HERE.

Shared on behalf of Dr. Laura Power, Chief of Staff

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We are pleased to announce that Dr. Arianne St. Jacques has been appointed to the role of Chief of Psychiatry effective August 22, 2026.

After graduating from NOSM University and completing her residency at University of Toronto, Dr. St. Jacques joined Thunder Bay Regional Health Sciences Centre in 2017 as a member of the Department of Psychiatry. During her time, she has consistently contributed to the department both clinically, academically and administratively.

Dr. St. Jacques’ past leadership experience includes Medical Lead of the Child & Adolescent Mental Health Unit at TBRHSC, and as the Competence Committee Chair for NOSM University Psychiatry Residency Program. Her clinical practice also includes a position with the Child & Adolescent Psychiatry Services at St. Joseph’s Care Group. Through these roles she has demonstrated an ongoing commitment to quality patient care, academics and collaborative practice.

Dr. St. Jacques has been an Assistant Professor at NOSM University since 2018, having received the Clinical Teacher Award in 2024-25 for excellence in clinical teaching/supervision skills. She is highly engaged in academic practice as a peer reviewer on grants and manuscripts, having written publications, delivered presentations and as a co-investigator on research projects.

Please join me in congratulating Dr. St. Jacques on her appointment.

Infection Prevention and Control (IPAC) would like to recognize our Hand Hygiene Champions for June and July.

June Hand Hygiene Champion – Leanne Anderson

Congratulation to Leanne Anderson of 1C. She has worked at TBRHSC for 32 years and has formed the good habit of hand hygiene, making it an automatic routine in work day. She believes hand hygiene is important to prevent the spread of infection to our patients, especially vulnerable babies on her unit. She also wants to ensure she keeps herself safe.

July Hand Hygiene Champion – Isotena Rahim

Congratulations to our July Champion, Isotena Rahim of 2A. She has worked as an RPN for three years at TBRHSC and always remembers the moments of hand hygiene and its importance in her role. She accesses the IPAC team when required and attends their information sessions. She see hand hygiene as an important way to promote her patients safety, decrease risks for hospital-acquired infections and prevent outbreaks.

September 8, 2026 from 7:00 a.m. – 8:00 a.m.

Auditorium A/B or virtually

Understanding and Addressing Vaccine Hesitancy and Building Vaccine Confidence with Dr. Jennifer Atwood and Laura Dennis

See poster for more details

If you have been assigned a 2026-2027 Coaching for Development (CFD), please note that the employee completion deadline is September 7, 2026.

Your CFD provides an opportunity to reflect on your achievements, celebrate successes, identify development goals, and have meaningful conversations about your ongoing growth and career development.If you anticipate any challenges completing your CFD by the deadline, please connect with your manager to discuss a plan for completion.

Need to check your status?

Log in to Dual Code and select the “My Coaching for Development” tab to view your assigned CFDs, outstanding tasks, and current progress.

Important Reminder:

Some staff may have received an email on June 24 indicating that a CFD or Leadership Performance Evaluation had been assigned. This notification may have been sent in error, and no new CFD was assigned at that time. To confirm your current status, please refer to the “My Coaching for Development” tab in Dual Code to see if you have a 2026-2027 Coaching For Development form due.

Thank you for your continued commitment to learning, development, and professional growth.

The TBRHSC.net website is temporarily offline for maintenance as we transition to an upgraded site. As a result, the Staff Login page — which provides shortcuts to many corporate applications — is currently unavailable.

Please use the application shortcuts/links below if you need to access any of these services during the maintenance period from outside the corporate network:

Amion Physician Scheduling – https://www.amion.com/

Board of Directors Login Page – https://board.tbrhsc.net/

Bomgar – support.tbh.net – https://support.tbh.net/

Cancer Care Ontario – Indigenous Relationship and Cultural Safety Courses – https://elearning.cancercare.on.ca/course/index.php?categoryid=2

Communications Support Request – https://comms.tbrhsc.net/communication-request

Dual Code LMS – https://tbrhsc.dualcode.com/

Virtuo Employee Self Service (Paystubs) – https://ess.tbrhsc.net/portal.aspx

EntryPoint – Patient Order Sets – https://tbrhsc.ep.patientordersets.com/

Firstline – Point of care tool for Antimicrobial Stewardship & Infectious Diseases – https://firstline.org/

Retain – archived emails – https://retain.tbh.net/RetainServer/Manager/login.jsp

Cloud SPAM Quarantine – (quarantined email) – https://dh725-euq1.ca.iphmx.com/

Outlook Web Client –  https://outlook.office.com/

DUO – Access the DUO website – https://tbhwebportal.login.duosecurity.com/

UKG Scheduling Software –  https://thunderbay-sso.prd.mykronos.com/

Jobs – Job Management Portal – https://jobs.tbrhsc.net/

If you encounter any issues, please contact the Help Desk.