Learner Spotlight: Emma Starr

Clinical placements play a vital role in a health care learner’s journey, bridging academic learning with real-world practice and helping students build confidence, competence, and professional identity. Through hands-on experience, learners develop essential clinical skills, teamwork, and an understanding of patient-centred care.

As an academic health sciences centre, our Hospital is proud to support learners by providing a safe, supportive, and enriching placement environment where future professionals can learn, grow, and contribute meaningfully to patient care.

We want you to meet some of the learners at Thunder Bay Regional Health Sciences Centre (TBRHSC) who are currently on that journey — such as Emma Starr.

Emma Starr

What does an average day during your placement look like?

An average day during my placement involves reviewing my caseload and prioritizing which patients to see, attending rounds, completing assessments independently and alongside my preceptor, discussing intervention plans, and completing documentation and charting.

Is there a mentor or faculty member who has significantly impacted you?

Absolutely — Lindsay Johnson, my preceptor. She is incredibly supportive, reassuring, and consistently provides thoughtful, meaningful feedback that has helped build my confidence and skills.

What is one interesting fact others might not know about you?

Before entering this field, I worked in tourism as a wild dolphin educator on an island in Australia.

Parking Lot Safety and Situational Awareness

Shared on behalf of Jeannine Verdenik, VP People & Culture and Justin Garofalo, VP Facilities, Capital  Planning, Support Services & CFO


Parking lots can provide opportunity for safety risks such as slips, falls and personal security concerns. On behalf of the Joint Health and Safety Committee, we would like to remind all employees to prioritize personal safety when walking to and from parking areas, especially during early morning or late evening hours. 

Here are a few safety practices to keep in mind:

  • If you ever feel unsafe, please contact Security for assistance by using the emergency blue pole in the parking lot or calling 807-684-6509.
  • Avoid walking to and from the parking lots alone. Whenever possible, leave with a co-worker or group of staff or request a Security escort.
  • Do not leave your vehicle running or unlocked. A previous incident involved someone approaching cars that were running.
  • Stay alert and aware of your surroundings. Avoid distractions such as using your phone while walking.
  • If you have a personal alarm – don’t hesitate to use it.
  • Report any suspicious behavior immediately to Security at 807-684-6509. Consider saving this number in your personal device.
  • In cases of imminent danger – call 911.Your safety and well-being is important and we want you to feel supported.

By following these practices, we can reduce risks and ensure a safer environment for everyone.

If you have any concerns or would like to report a situation please contact Occupational Health and Safety 807-684-6240, or speak to any member of the Joint Health and Safety Committee.

Accreditation Trivia Winner

Congratulations to Brittany Muldoon, our Regional Central Intake Administrator Lead for Regional Surgical Services. She is the winner of Week 4’s Accreditation Trivia.  Brittany will be able to enjoy some Eat Local Pizza with her $25 gift card.

Keep an eye on iNformed for the weekly Accreditation Trivia question for your chance to win.

Brittany Muldoon

Accreditation Trivia – Previous Questions and Answers


Week 1 Question: What are the four pillars of the Strategic Plan?
Answer: Equity, Diversity and Inclusion; Patient Experience; Staff Experience; Research, Innovation and Learning

Week 2 Question: How do you report a patient safety incident or near miss?
Answer: Patient Safety Reporting console (Incident Learning System [ILS])

Week 3 Question:How do you report workplace violence?
Answer:If an employee is harmed, Employee Incident Reporting System (OH&S Incident System) (part of the Incident Learning System [ILS])If a patient is harmed, Patient Safety Reporting console (also part of the Incident Learning System [ILS])And always report to your supervisor.Answer: All of the above. 

Week 4 Question: Can you identify the correct sequence for the 4 moments of hand hygiene?
Answer: Before initial patient/ patient environment contact; Before aseptic procedure; After body fluid exposure risk; After patient/patient environment contact.

For more information& resources visit the Accreditation 2026 iNtranetpage – https://informed.tbrhsc.net/corporate-info/accreditation-2026

Preceptor Recognition Program

Shared on behalf of Rachael Shaffer, Interim Director, Nursing and Health Professions


We are pleased to announce the launch of the Preceptor Recognition Program, a new initiative aimed at celebrating and supporting the critical role preceptors’ play across Thunder Bay Regional Health Sciences Centre (TBRHSC).

Preceptors are essential to the onboarding of new staff and the supervision of students, providing guidance, feedback, and role modeling that support a safe and confident transition into practice. Their contributions directly influence staff development, recruitment, and retention, as well as the overall quality of patient care.

Over the coming months, a series of recognition initiatives will provide opportunities for learners, peers, and leaders to acknowledge the valuable contributions of preceptors across the organization:

Coffee-Gram Recognition

Coffee-grams will be available to gift to preceptors as a small token of appreciation for their ongoing contributions to a positive teaching and learning environment.

Preceptor of the Month

To formally recognize preceptors who demonstrate exceptional dedication to teaching and supporting others, preceptors may be nominated by their peers and an award winner will be highlighted monthly. Winners will be entered into a prize draw during Preceptor Appreciation Week, and all nominees will also be entered into a separate prize draw in recognition of their contributions.

Preceptor “Thumbs Up” Page

A dedicated space on the iNtranet where staff can share quick messages of appreciation, highlighting the everyday impact of preceptors across the organization.

Preceptor Appreciation Week

From September 14 to 18, 2026, TBRHSC will celebrate Preceptor Appreciation Week with a series of activities recognizing staff who contribute to preceptorship throughout the year. The week will include opportunities for celebration, peer recognition, prizes, and preceptor education, reinforcing the importance of fostering a strong culture of teaching and learning across the organization.

This program was developed in response to staff feedback identifying recognition as key factors influencing engagement in the preceptor role. By recognizing and celebrating preceptors, we aim to foster a culture of mentorship, strengthen onboarding experiences, and support high-quality patient care.

We encourage all staff to take part in recognizing the preceptors who support learning and growth within our organization.

If you have any questions or would like to participate, please contact: Brittney McLaughlinBrittney.McLaughlin@tbh.net or Kaleigh StezenkoKaleigh.Stezenko@tbh.net

Manager, Critical Care and Respiratory Services

Shared on behalf of Chad Johnson, Director, Pre-hospital Program, Emergency, and Critical Care Services


I am pleased to announce the appointment of Tiana Veal as Manager of Critical Care and Respiratory Services, effective May 4, 2026.

Tiana brings over a decade of critical care experience within our organization, with a strong track record in clinical leadership, operations, and quality improvement. Since November 2025, she has served as Acting Manager, providing effective leadership during periods of sustained high acuity.

Her background includes extensive frontline experience as an ICU Registered Nurse and Charge Nurse, along with key roles on the Medical Emergency Team and the Regional Critical Care Response Program. Tiana has also been instrumental in the development and implementation of our extracorporeal life support (ECMO) program, including advancing a “cannulate and transport” model, building interprofessional education, and establishing clinical guidelines to support this specialized service.

Tiana is well regarded for her collaborative leadership style, strong clinical judgment, and commitment to patient and family-centred care. She leads with a focus on accountability, continuous improvement, and supporting teams to deliver high-quality care in complex environments.

Please join me in congratulating Tiana on her appointment and in supporting her in this role.

Maternity Centre: Welcome to our April Babies

The Maternity Centre at Thunder Bay Regional Health Sciences Centre (TBRHSC) provides prenatal care for the residents of Thunder Bay and surrounding region. Our team is committed to providing evidence-based maternity care that is safe, respectful and culturally sensitive.

Self-referral can be made to be seen by a Nurse Practitioner, Family Medicine Physician, Social Worker, Kinesiologist, Dietician, and Lactation Consultant.

To be seen by an Obstetrician, a referral is needed from your primary health care provider or midwife.

During pregnancy, you are welcome to call the Maternity Centre to schedule an appointment with one of our prenatal care providers. All of our programs are accessible with your Ontario health card.

TBRHSC’s Maternity Centre welcomes the 88 babies born at our Hospital during the month of April. Congratulations on the new bundles of joy!

Find out more about our services by visiting bit.ly/TBRHSC-Maternity-Centre-info

Accreditation: Meet the Surveyors

Did you know that Accreditation surveyors are experienced health care professionals, often in leadership roles, who bring clinical and operational expertise to assess quality, safety, and best practices?  They observe and assess clinical and administrative processes through “tracers” which follow the journey of a patient, staff member, or process from start to finish.

What happens during an on-site survey? Surveyors observe and assess clinical and administrative processes through “tracers.” A tracer follows the journey of a patient, staff member, or process from start to finish. Example: An ER tracer follows a patient from triage to discharge to assess timeliness, safety, and quality of care. An HR tracer may follow the hiring process—from job posting to orientation and staff experience. The goal is to understand how care and services are delivered in real time and how well we meet Accreditation standards.

Who are the surveyors? Surveyors are experienced healthcare professionals, often in leadership roles, who bring clinical and operational expertise to assess quality, safety, and best practices.

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For more information about our upcoming Accreditation, please click here.

Accreditation Trivia: May 4 – May 10

Accreditation Canada surveyors will be visiting Thunder Bay Regional Health Sciences Centre from May 11-14, 2026 to assess how well we are providing safe and effective care that aligns with national standards.

What Does it Mean to Me?

Accreditation involves everyone at TBRHSC. We all play a role in delivering the highest standards of care to our patients, and families — each and every day.

For more information and resources, visit the Accreditation 2026 page on the corporate intranet page.

Test Your Knowledge

There will be weekly trivia questions related to the Accreditation survey. Test your knowledge here: Accreditation Trivia:  May 4 – May 10

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