During National Volunteer Week (April 25-29), members of Thunder Bay Regional Health Sciences Centre’s senior leadership team were invited to experience a “day in the life” of a Hospital volunteer. They spent approximately 30 minutes with a volunteer in one of our service areas to better understand and recognize the impact our volunteers make every day for our patients, visitors, and staff. Thank you to everyone who participated!
L-R: Laura MacMillan, Pacemaker Tech, Scharlotte Baerg, a Pacemaker Clinic Volunteer, with Amy Carr, Interim Chief Human Resources Officer & Dawn Jacobson, Pacemaker Tech. L-R: Dr. Rhonda Crocker Ellacott, President and CEO, TBRHSC and CEO, TBRHRI with Judy Ekholm, a Wayfinding Volunteer.
L-R: Glenn Craig, President and CEO, TBRHSF, with Haakon Dagsvik, a Wayfinding Volunteer.L-R: Barb Rickards, a Surgical Daycare Volunteer with Crystal Pirie, Senior Director Indigenous Collaboration.L-R: Nora Mahoney and Brenda Harper, Cancer Centre Volunteers with Adam Vinet, Vice President, Patient Experience and Chief Nursing Executive, and Vice President, Cancer Care Services, North West Region.L-R: Linda Horan, an Endoscopy Volunteer with Jennifer Wintermans, Vice President, Quality and Corporate Affairs.
Today’s Employee Donor Spotlight is focusing on Joanne who works in Medical Records at the Hospital. Joanne has been donating through payroll for 23 years!
“I give because it’s the easiest way to give back for the outstanding treatment my family and I have received at TBRHSC, and knowing we can receive that care right here at home makes all the difference in the world.” she says.
Thank you, Joanne!
Employee Donors are Thunder Bay Regional Health Sciences Centre staff who donate through payroll deductions, helping to fund Hospital equipment in the area that means the most to them. Their dedication to better local healthcare is shown in both the hard work they do and their donations. Thank you to Tbaytel, who matches annual Employee Donor contributions up to $7,500!
A reminder to all staff, professional staff, learners, and volunteers to lock up their bicycles at designated bike racks. Please see the attached poster for directions on how to properly lock your bikes to help avoid theft.
Valerie is an extraordinary nurse with a passion and vision for her patients. She goes above and beyone, and treats all patients and their families with dignity and respect while delivering exceptional care to them all. We frequently receive compliments from patients and their families regarding the care they have received from Valerie.
Deborah Moroz, RPN, Surgical Day Care
Deborah has established a reputation in her 30 year career as a very competent nurse who treats her patients with respect and dignity. Blessed with a generous sense of humour, combined with a natural empathy for her patients, Deborah ensures that her patients have the most positive experience possible while under her care.
Maria Palo, RPN, Transitional Care Unit
Maria is the nurse on the unit who drives forward kindness, compassion, and knowledge to her fellow peers and everyone she encounters. Maria is committed to her work, and above all else, is a team player and a team creator. Her contributions as a unit lead and preceptor within the department is her technical role, but how she does her technical role is what adds to the staff experience. Maria is the unit mentor, lead, and a go-to resource for all new staff and students. It is not one specific story, but instead the mountains of moments that contribute to this award. It is daily leadership that Maria demonstrates each and everyday.
Staff Experience Award
Antonio Paladino, RN, Emergency Department
Anthony successfully fulfilled a temporary role as Process Improvement Coordinator for the ED and completed numerous strategies to improve patient care as well as the flow of patients in the department. Anthony has now returned back to front line patient care as a Flow Nurse in the ED where he will be utilizing many of the strategies he championed to develop. He is reflective in his practice and always strive to improve his performance and that of the ED team. His co-workers appreciate his hard work and ability to adapt in any situation and the patients are fortunate to experience his compassion and empathy. Anthony also maintains his role as the co-chair of the ED workplace violence task force.
Chief Nursing Executive Award
Mary Ironside, RPN, 2A Medicine Inpatient Unit
Mary has been a RPN at Thunder Bay Regional Health Sciences Centre since 2014. She currently works on the 2A Medicine Inpatient Unit where she is a skilled and compassionate nurse and a strong advocate for her fellow nursing colleagues. Mary always brings a valuable perspective to the table and her genuine interest in creating a supportive environment for staff is obvious, and appreciated.
Comment boxes are again accessible for individuals to leave a compliment or concern using the form located at each of the boxes. These forms are collected and processed by the Quality and Risk Management Department.
As a reminder, concerns and compliments can also be submitted online at www.tbrhsc.net, by calling 684-6019 and by mail. Any staff member is able to submit a compliment or concern on behalf of a patient/visitor using the icon located in your Novell dashboard.
If you have any questions, please contact Quality and Risk Management at extension 6019 or qrm@tbh.net.
Starting in June, Information Technology staff will begin our annual device replacements. Numbers that fall below the inventory numbers (yellow tag) noted below are up for replacement:
TBRHSC – less than H35450
SJCG – less than S35325
Due to the volume of replacements to be done, we are unable to provide an exact date/time that your device will be replaced. Replacement of devices can occur at any time (including weekends), please ensure your desk is clear near your device.
Any software that is obsolete will not be reinstalled. This will include any Microsoft Product that is below Office 2016 (Project, Visio, and Access). If software is still required, please put in a Help Desk Self Service Software Purchase request form.
We have a number of staff working from home with corporate devices, if you have a device at home up for replacement, IT will be in contact with you to schedule drop off/pick up of old and new devices at the hospital site.
Information Technology is not responsible for any information that is stored locally; please ensure all information stored locally is moved to your network drive.
Examples of items stored locally:
Documents stored on the C:\ Drive
Electronic “Sticky Notes”
Internet Favourites
Passwords saved as part of an FTP client
*** Please make sure you know all your passwords***
If a staff member has 2 devices, the Device Configuration Policy (see IS-SUP-068-S – Employee Device Configurations ) will be followed, it can be found on the Intranet.
If there are any questions or concerns please contact us by email:
The Pharmacy Department at Thunder Bay Regional Health Sciences Centre (TBRHSC) would like to announce that the Indigenous Pharmacist Discharge Navigator pilot project has reached its end date.
Data was collected, and results are being analyzed for the impact of the project. The results of the pilot project will be disseminated within TBRHSC and externally to advocate for meaningful change in healthcare, including but not limited to:
Decreasing barriers and challenges that Indigenous patients experience when accessing healthcare.
Improving the quality of care for Indigenous patients and enriching their experience in hospital.
Increasing access to pharmacy services in and out of hospital for Indigenous patients from remote and semi-remote First Nations.
Increasing the detection and resolution of drug therapy problems that Indigenous patients experience after being discharged from the hospital.
Decreasing gaps in communication between Indigenous patients and healthcare providers by ensuring patients are actively involved and fully informed in all aspects of their health care.
Active collaboration between Indigenous patients and healthcare providers that allows for shared-decision making that integrates and respects the patient’s values, preferences and goals.
Please resume usual discharge procedures starting Monday, May 9, 2022.
