Accreditation Canada surveyors will be visiting Thunder Bay Regional Health Sciences Centre from May 11-14, 2026 to assess how well we are providing safe and effective care that aligns with national standards.
Accreditation involves everyone at TBRHSC. We all play a role in delivering the highest standards of care to our patients, and families — each and every day.
For more information and resources, visit the Accreditation 2026 page on the corporate intranet page.
At Thunder Bay Regional Health Sciences Centre, our mission is to provide exceptional care for every patient, every time, and our Code Stroke response is one of the clearest examples of that commitment in action.
We will be recognizing team members who demonstrate our values of compassion, excellence, innovation, diversity, and accountability through rapid stroke recognition and coordinated response. Each story reflects our dedication to patient- and family-centred care, and celebrates the teamwork, vigilance, and empathy that help us deliver exceptional care when every minute matters.
This month, we want to recognize Stephanie, an RPN on 2A, for her outstanding clinical judgment and swift action during a recent patient event. Stephanie immediately recognized the signs of stroke, facial droop, arm weakness, and speech difficulty, and activated a Code Stroke without hesitation.
Her assessment included a clearly documented Last Known Well time, which is essential for determining eligibility for time-sensitive stroke treatments.
The entire 2A team rallied together, coordinating seamlessly to ensure the patient was transported to imaging as quickly and safely as possible. Their teamwork exemplifies the kind of rapid, organized response that makes a real difference in stroke outcomes.
Thank you, Stephanie, and the whole 2A team, for your vigilance, teamwork, and commitment to exceptional patient care.
On Wednesday, March 25, all taco bowls and salads will be on sale for $10 plus tax.
Additionally, Matt Steele, Deli Bar Chef, will be on-site from 11:30 a.m. – 3:00 p.m.
Stay tuned to Informed for more information on upcoming promos and pop-up events being held by Sodexo.
Shared on behalf of Lakehead University (Centre for Health Care Ethics)
Behind every colonoscopy, every polyp removed, and every cancer detected early is a dedicated team working together.
In the Endoscopy Unit at Thunder Bay Regional Health Sciences Centre, five gastroenterologists and nine general surgeons perform more than 10,000 endoscopic procedures each year. They share a common goal: detecting colon cancer early, preventing cancer through the removal of precancerous polyps, and providing expert care when it matters most.
This critical work is supported by a highly skilled and coordinated team, including:
Our Endoscopy Service provides 24/7, year-round coverage for urgent procedures, including gastrointestinal bleeding, food impactions, and other life-threatening conditions.
During Colon Cancer Awareness Month, we recognize not only the importance of screening and early detection, but also the dedicated health care professionals working behind the scenes to make it all possible.
The International Day for the Elimination of Racial Discrimination is observed annually on March 21. It represents an opportunity to reflect on global efforts to eliminate racism and discrimination, the progress that has been made, while also acknowledging that much work still needs to be done.
Thunder Bay Regional Health Sciences Centre (TBRHSC) recognizes the important responsibility we have to be leaders of change in the communities that we serve. TBRHSC is committed to delivering high-quality care, and addressing racial discrimination that leads to a lack of trust, or delays in seeking healthcare services.
Building on our Hospital’s vision of celebrating diversity and creating a sense of belonging, The EDI Steering Committee has developed TBRHSC’s inaugural Equity, Diversity, and Inclusion Framework, and look forward to sharing this work with the Hospital community in the near future. This initiative represents a small step forward along our journey to providing a safe, equitable environment for our patients, their families, and staff.
To learn more about the International Day for the Elimination of Racial Discrimination, please go to the United Nations website: https://www.un.org/en/observances/end-racism-day, or the Government of Canada website: https://www.canada.ca/en/employment-social-development/programs/federal-anti-racism-secretariat/international-day-elimination-racial-discrimination.html
You can also learn more about the International Convention on the Elimination of All Forms of Racial Discrimination here: https://www.ohchr.org/en/instruments-mechanisms/instruments/international-convention-elimination-all-forms-racial
Each year on March 20, people around the world celebrate International Francophonie Day—a day dedicated to recognizing the richness of the French language and the diverse cultures of Francophone communities. The date commemorates the signing of an international cooperation agreement in Niamey, Niger, in 1970, which laid the foundation for global collaboration among French-speaking countries and eventually led to the creation of the Organisation internationale de la Francophonie.
In Canada, Francophonie is an important part of our national identity. Francophone communities contribute to the country’s cultural vitality, innovation, and social life in countless ways. Celebrating International Francophonie Day is an opportunity to recognize the contributions of Francophones and Francophiles who promote and strengthen the French language across communities, workplaces, and institutions.
For healthcare organizations, acknowledging the Francophonie is also part of providing inclusive and equitable care. Canada’s linguistic diversity means that patients and families may prefer to communicate in French, and ensuring access to services in both official languages can create more welcoming and patient-centred environments.
To learn more about more about International Francophonie Day, please go to: https://www.canada.ca/en/canadian-heritage/campaigns/month-francophonie/francophonie-canada.html
Journée internationale de la Francophonie
Chaque année, le 20 mars, nous célébrons la Journée internationale de la Francophonie, une journée consacrée à la mise en valeur de la richesse de la langue française et de la diversité culturelle des communautés francophones. Cette date commémore la signature, en 1970 à Niamey (Niger), d’un accord de coopération internationale qui a posé les bases d’une collaboration mondiale entre les pays francophones et a finalement conduit à la création de l’Organisation internationale de la Francophonie.
Au Canada, la francophonie est un élément important de notre identité nationale. Les communautés francophones contribuent de multiples façons à la vitalité culturelle, à l’innovation et à la vie sociale du pays. La célébration de la Journée internationale de la Francophonie est l’occasion de reconnaître les contributions des francophones et des francophiles qui promeuvent et renforcent la langue française au sein des communautés, des milieux de travail et des institutions.
Pour les organismes de santé, reconnaître la Francophonie fait également partie de la prestation de soins inclusifs et équitables. La diversité linguistique du Canada signifie que les patients et leurs familles peuvent préférer communiquer en français. Garantir l’accès aux services dans les deux langues officielles peut créer des environnements plus accueillants et centrés sur le patient.
Pour en savoir plus sur la Journée internationale de la Francophonie, rendez-vous sur: https://www.canada.ca/fr/patrimoine-canadien/campagnes/mois-francophonie/francophonie-canada.html
French Language Interpretation Services
Interpretation services are available to patients in all clinical units and departments at the hospital through several options. We encourages the use of free, local interpretation options before using paid phone and video options. Below you will find interpretations services that connect French-speaking patients to their healthcare providers.
Services d’interprétation en français
Des services d’interprétation sont proposés aux patients dans toutes les unités cliniques et tous les services de l’hôpital, via plusieurs options. Nous vous encourageons à recourir aux services d’interprétation locaux gratuits avant d’utiliser les options payantes par téléphone ou par vidéo. Vous trouverez ci-dessous les services d’interprétation qui permettent de mettre en relation les patients francophones avec leurs professionnels de santé.
French-English Interpretation by TBRHSC staff members
Interprétation français-anglais par des membres du personnel
https://informed.tbrhsc.net/corporate-info/french-language-services
L’Accueil francophone de Thunder Bay
L’Accueil francophone via the Ontario Telehealth Network
L’Accueil francophone via le Réseau de télésanté de l’Ontario
English: https://informed.tbrhsc.net/corporate-info/french-language-services/documents/otn-french-interpretation-services
French: https://informed.tbrhsc.net/corporate-info/french-language-services/documents/otn-french-interpretation-services-fr
InSight Video Interpreting by LanguageLine
Interprétation vidéo InSight par LanguageLine
Over the phone interpretation
Interprétation par téléphone
Multicultural Association
Association multiculturelle
