Repairing the Sacred Circle: An Indigenous Cultural Awareness and Education Primer, will be held on the following days throughout July and August (1:00 – 4:00 p.m.):
This training is available for all staff (including Physicians, professional staff, students, residents, volunteers, and PFAs) to participate in.
This is a free training session, there is no cost to attend. The session is 3 hours long and takes place in-person,
The session will introduce participants to an insightful way of thinking about truth and reconciliation. It will be a reflective pathway for cross-cultural discussion and an entry point to create the necessary change for awareness and inclusiveness within TBRHSC. Participants will be introduced to concepts such as colonization, race and racism, common stereotypes, and how these contribute to health inequities for Indigenous Peoples within the current health care system.
As part of our year-long 20th anniversary celebration, we asked the leaders in our Hospital to share their stories and highlight the growth and evolution of their team, program and the services they provide.
The Quality and Risk Management department provides corporate level direction and support in the areas of quality (including accreditation), risk, ethics, and patient relations. As part of our Strategic Plan 2026, one of our primary goals is to “focus relentlessly on quality to deliver services that are free from preventable harm, accessible, appropriate and integrated.” This includes continuous quality improvement through all levels of the organization – from frontline to the Board of Directors.
2. How has your program/service grown or evolved over the past 20 years?
Although a relatively small department, the Quality and Risk Management team has continued to grow over the past 20 years and continues to support a wide range of activities, including but not limited to:
Supporting staff/teams through the Accreditation process
Overseeing the Compliments & Concerns Console and patient safety Incident Learning System (ILS)
Providing ethics support to staff/patients/families
Coordinating support/guidance on legal and insurance matters
3. What is your most cherished accomplishment, milestone or memory?
Some of our most cherished accomplishments include:
During the Accreditation survey in May 2022, the Hospital achieved Exemplary Standing status, a major milestone which highlights the hard work, dedication and resilience of all of our Hospital staff.
Since January 2023, the implementation of Quality Huddles has been a major initiative undertaken to support the Hospital’s mission, vision, values, and strategic directions. Although the Quality Huddles are directly aligned with our Patient Experience pillar, it has also impacted: Equity, Diversity and Inclusion; Staff Experience; Innovation and Learning; and Sustainable Future. One of our primary goals is to highlight that everyone has a role to play in quality and safety. Currently, the Quality Huddles have been established in nearly 30 departments, including clinical, non-clinical, inpatient and outpatient; with continued expansion underway. Over the course of 2023, there were > 450 huddles held, > 4,000 staff in attendance, > 750 change ideas generated, and > 450 change ideas implemented.
To further drive quality and safety to the forefront, the Quality and Risk Management team hosted a Foundations of Quality Improvement workshop in March 2023. Building from the success of the first workshop (30 participants), a second 2-Day workshop was held in February 2024 (with nearly 60 new participants). These workshops have provided participants with the tools, skills and resources to drive meaningful change within the organization.
Sent on behalf of the Paediatric Emergency Transport Leadership Team
Are you interested in learning more about paediatric transport?
Are you looking for a challenge and to increase your skills?
We would like to offer you an opportunity to participate in Skills Labs and Simulations and visit the ORNGE Hangar to see the equipment and test your ability to work with these tools.
This is a two day event that will give you the opportunity to work with our Paediatric Emergency Transport Team and Sick Kids Acute Care Transport Services including equipment use, advanced skills and simulations.
Interested candidates who meet the criteria below are welcome to attend our upcoming education days July 31 and August 1.
Paediatric Emergency Transport candidates should:
Have a minimum of three (3) years neonatal or paediatric emergency/critical care experience.
Demonstrate clinical competence in assessment and intervention for the critically ill neonatal and paediatric patients.
Demonstrate the ability to work independently and in a team environment while adapting to constantly changing, unpredictable situations and varying workload.
Have the ability to work in enclosed spaces such as ambulances, helicopters, and small airplanes.
We ask that interested candidates who meet the above criteria must be available for both 8 hour unpaid learning days July 31 and August 1, 2024. Limited number of space available. Please forward your expression of interest to Janessa Grootenboer no later than July 25, 2024. If you have any questions, please reach out to Janessa and she can connect you with an existing team member.
Recruitment for Paediatric Emergency Transport Team will be open to members in the Fall of 2024.
Contact Janessa Grootenboer, Woman & Children’s Coordinator at janessa.grootenboer@tbh.net or by calling (807) 620-0296 for more information.
We are pleased to announce that Marissa Fazzari has accepted the position of Coordinator, Cardiovascular Services effective August 12, 2024.
Marissa will report to the Manager-2C Cardiovascular & Regional Stroke Unit, Outpatient Vascular Services.
In her new role as Coordinator, Cardiovascular Services, Marissa will provide clinical leadership and administrative support to assist with the delivery of patient care across cardiovascular services including: Inpatient and Outpatient Cardiology, Vascular Services and Cardiac Diagnostics.
Marissa has been employed at the TBRHSC since 2019 starting her career as a Registered Nurse on 1A Oncology/Medicine. She has also worked in both Paediatric Inpatient Unit and the Emergency Department. In 2023, Marissa took on a leadership role as the Medical Coordinator for 2A, 2B and 2C Inpatient Units. In her most recent role as Women and Children’s Coordinator, Marissa provided clinical support, education and mentoring for staff with a focus on positive patient experience and quality patient care.
Please join us in welcoming Marissa to her new role.
There will be an information booth on person first language on Wednesday, July 24, from 11:00 a.m. to 1:00 p.m. located outside Seasons Gift Shop. Check it out to learn more about person first language and anti-stigma!
We all must be aware of any outdated language being used around mental health and addictions stigma. Everyone can be a champion against stigma when advocating for the use of accurate and respectful language, including using person-first language. Person-first language focuses on the individual while de-emphasizing the illness, disability, or condition.
Let’s continue the conversation about the impact of stigma and how our words and actions matter. See below for a guide on how you start to make small changes in your conversations.
