Privacy Awareness Week: Thank You

Thanks for celebrating Privacy Awareness Week with us! Don’t forget that it’s important for all of us to be privacy aware every day of the year.

Please send any privacy-related questions to us, we’re happy to help with guidance and support:

Carrie Faubert
Privacy & Freedom of Information Specialist
(807) 684-6988

Mieke De Roover
Health Records Manager and Privacy/FOI Officer
(807) 684-6641

TBRprivacy@tbh.net

Privacy Awareness Week: Privacy and PFCC

What is Patient and Family Centred Care?
Patient and Family Centred Care (PFCC) is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values and ensures that those values guide all clinical decisions.

What is Privacy?
Privacy is a right protected under the Canadian Charter of Rights and Freedoms. Privacy laws are created to detail the ways in which this right must be upheld. At the heart of privacy legislation is consent; putting patients’ wishes first when handling patients’ sensitive and confidential personal information. By giving patients the choice to decide how their information is used, we are not only following the law, but respecting the patient’s dignity and autonomy.

How does Privacy align with PFCC?
Privacy and PFCC go hand in hand! By letting patients take the driver’s seat in their care journey, we can ensure the best possible experience for patients and families. In order to truly act in a patient’s best interests when handling their confidential information, we must respect the patient’s stated wishes. Rather than viewing consent as a barrier, think of this as a way in which you show your patient respect and support their decisions regarding the information belonging to them.

For more information, contact 684-6988 | TBRprivacy@tbh.net

Celebrating Our Nurses

Nursing Week annually falls during the second week of May, coinciding with Florence Nightingale’s birthday on May 12th, in recognition of the dedication and achievements of nursing professionals. Nurses make up the largest group of employees at Thunder Bay Regional Health Sciences Centre and Nursing Week (May 10-16) provides an opportunity to recognize their clinical excellence and their ability to care for patients with compassion and professionalism.

Nurses are vital to TBRHSC’s front line response to the COVID-19 pandemic. In addition to their direct patient care roles, many have taken on additional duties and responsibilities to help protect the health and safety of the community. For example, nurses are leading the testing at our COVID-19 Assessment Centre, administering hundreds of COVID-19 vaccines every day to Hospital staff and members of the community, and learning new and advanced skills to support our pandemic response.

Join us in thanking our nurses for their incredible contribution to positive patient outcomes.

The Emergency Department team at Thunder Bay Regional Health Sciences Centre.
The Emergency Department team at Thunder Bay Regional Health Sciences Centre.
The Emergency Department team at Thunder Bay Regional Health Sciences Centre.
The nurses in the Intensive Care Unit (ICU) at Thunder Bay Regional Health Sciences Centre.
The nurses in the Intensive Care Unit (ICU) at Thunder Bay Regional Health Sciences Centre.
The nurses in the Intensive Care Unit (ICU) at Thunder Bay Regional Health Sciences Centre.
Maternity Centre nurses at Thunder Bay Regional Health Sciences Centre are part of an multidisciplinary team committed to providing high quality and safe prenatal and postnatal care.
From L-R:
Denise Ham, Nurse/Lactation Consultant, Debra Bishop, Nurse Practitioner, Maternity Centre,
Michaela Coulter RN-AMH/NP Student
Nurses in the Neonatal Intensive Care Unit at Thunder Bay Regional Health Sciences Centre provide specialized care to newborns and infants in their transition from birth.
From L-R: Jennifer Gordon, Cindy Jeffries, Kaitlyn Krywy, Angelina Feletto, Kathryn Kirchner
Centre for Complex Diabetes Care at Thunder Bay Regional Health Sciences Centre.
Nurses with the Bariatric Clinic at Thunder Bay Regional Health Sciences Centre.
Nurses with the Infection Prevention & Control team at Thunder Bay Regional Health Sciences Centre.
Nurses in the Diagnostic Imaging Department at Thunder Bay Regional Health Sciences Centre. The Diagnostic Imaging (DI) department has a small pool of specialized nurses that have various roles. Our two teams of nurses are involved with special procedures throughout DI, Cardiac CT, Transesophageal Echocardiogram studies in Cardio-Respiratory as well as pre and post recovery of patients in our DI Recovery area.
Nurses with the Labour & Delivery and Maternal Newborn team at Thunder Bay Regional Health Sciences Centre.
Nurses lead Thunder Bay Regional Health Sciences Centre’s COVID-19 Vaccination Clinic at the LU Bora Laskin building.
Nurses with the Transitional Care Unit (TCU) at Hogarth Riverview Manor

Privacy Awareness Week: Health Privacy Rights in Ontario

Ontario’s health privacy legislation, the Personal Health Information Protection Act (PHIPA), establishes a set of rules regarding patients’ personal health information (PHI). PHIPA gives patients the right to:

  • be informed of the reasons for the collection, use and disclosure of their personal health information
  • be notified of the theft or loss or of the unauthorized use or disclosure of their personal health information
  • refuse or give consent to the collection, use or disclosure of their personal health information, except in certain circumstances
  • withdraw their consent by providing notice
  • expressly instruct that their personal health information not be used or disclosed for health care purposes without their consent
  • access a copy of their personal health information, except in limited circumstances
  • request corrections be made to their health records
  • complain to our office if they are refused access to their personal health information
  • complain to our office if they are refused a correction request
  • complain to our office about a privacy breach or potential breach; and
  • begin a proceeding in court for damages for actual harm suffered after an order has been issued or a person has been convicted of an offence under PHIPA.

Source: Information and Privacy Commissioner of Ontario https://www.ipc.on.ca/health-individuals/file-a-health-privacy-complaint/your-health-privacy-rights-in-ontario/

Requesting Mobile Phones, New & Replacement Process

Sent on behalf Information Technology


As of June 1, 2021 – Requesting Mobile phones, new and replacements will be changing!

Staff requesting a corporate phone will be required to fill out the request themselves, as opposed to the current process that requires the request to come from the direct report. An approval, through Help Desk – Self Service, will be required if the staff is not a manager or above.

Don’t know how approvals work? Follow this link for instructions:

https://heat.nwohospitals.net/HEAT/Modules/SelfService/#knowledgeBase/view/ECCB4493C23B44D19152F7AD377CA54F

Along with this change, the Mobility Allowance request located on the iNtranet will also be retired.

Please let us know if you have any questions buy contacting our Help Desk at 684-6411

May is “Leave a Legacy” Month

Shared on behalf of Terri Hrkac, Chair, Legacy Giving Thunder Bay

There are many reasons to consider a legacy gift. It’s a great way to ensure your memory lives on forever. It’s a way of acknowledging a charity that has had an impact on your life or the lives of those important to you, and will help the charity continue their important work. In addition, there are financial benefits associated with charitable contributions. For some, including a charity in your Will can actually increase the inheritance that you leave to your spouse or children.

Here are some tips from Legacy Giving Thunder Bay to consider as you plan your legacy:

Talk to your family about your wishes.
End-of-life conversations can be tough, but discussing your wishes ahead of time allows your family to understand what is important to you. It makes fulfilling your wishes much easier for your loved ones after you pass away.

Speak with your Lawyer or Financial Planner to determine what financial decisions will be right for you.
It’s important to speak with the charity or charities where you wish to designate your gift. When you inform the charity, you can have input into what area or program your gift will support. This ensures your gift will reflect your beliefs and passions.

Starting the Conversation may be difficult but will give you peace of mind once all is complete. For more information on how you can leave your Legacy and support your community, please visit our website at www.legacygivingthunderbay.com What better time to start thinking about your Legacy?

Assistant, Security and Parking

Sent on behalf of Nicole Moffett, Manager, Emergency Preparedness and Security


I am pleased to announce that Ashley Hindman has accepted the position of Assistant, Security and Parking effective May 10, 2021.

In this role, Ashley will be responsible for providing administrative and systems support and reporting for security and parking services at the hospital. Ashley will coordinate with a variety of departments to administer access controls (such as swipe cards), keys, and parking privileges. She will work closely with staff, professional staff, volunteers, and contractors.

Ashley recently filled a temporary role with TBRHSC Decision Support as a Performance Management Assistant where she further developed her analytical and technological skills. Ashley has obtained an Honours Bachelor degree as well as a Master’s degree in Mathematics from Lakehead University. Most recently, she obtained her Bachelor of Education. As a successful entrepreneur, she has proven communication, innovation, and organizational skills that will be highly transferable to her new role as Assistant, Security and Parking.

Ashley’s office is located in 2158-B and she can be reached at extension 6534.

Please join me in welcoming Ashley to the team!

Thunder Bay 50/50: Early Bird Draw this Friday (May 14)

It’s another exciting month for the Thunder Bay 50/50! This Friday one lucky purchaser will win $1,000 in May’s Early Bird draw. Plus, the take-home Grand Prize is currently $217,685 and climbing with two weeks left until May’s Grand Prize draw!

Last month’s winner – Lance Dyll – was shocked when he won $634,240 on April 30th. “I thought it was a joke!” he exclaimed, when asked how he felt when he got the news, “It still doesn’t feel real. It’s going to take awhile to sink in.

”Every ticket in the Thunder Bay 50/50 helps fund vital medical equipment at Thunder Bay Regional Health Sciences Centre. Most recently a BiPAP Ventilator and 3 brand new specialty ICU beds were funded through ticket proceeds.

“It’s such a great cause.” added Lance’s wife Lynn, “It’s so important that the money raised stays here at our Hospital. Winning was an added bonus!”

Tickets are available online only at www.thunderbay5050.ca:
– $10 for 5 numbers
– $20 for 30 numbers
– $50 for 150 numbers (best value)
** Must be purchased by 11:59 p.m. ET on Thursday, May 13, 2021 to be eligible for the Early Bird draw on May 14, 2021.

The winner of the Early Bird Draw is also eligible to win the Grand Prize Draw on May 28. Questions about the draw can be sent to info@thunderbay5050.ca.

Ticket purchasers must be 18 or older and in Ontario at time of purchase to participate. The Thunder Bay 50/50 is a monthly raffle with a new Grand Prize drawn on the last Friday of every month. Lottery licence RAF1199631.

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