What is Patient and Family Centred Care?
Patient and Family Centred Care (PFCC) is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values and ensures that those values guide all clinical decisions.

What is Privacy?
Privacy is a right protected under the Canadian Charter of Rights and Freedoms. Privacy laws are created to detail the ways in which this right must be upheld. At the heart of privacy legislation is consent; putting patients’ wishes first when handling patients’ sensitive and confidential personal information. By giving patients the choice to decide how their information is used, we are not only following the law, but respecting the patient’s dignity and autonomy.

How does Privacy align with PFCC?
Privacy and PFCC go hand in hand! By letting patients take the driver’s seat in their care journey, we can ensure the best possible experience for patients and families. In order to truly act in a patient’s best interests when handling their confidential information, we must respect the patient’s stated wishes. Rather than viewing consent as a barrier, think of this as a way in which you show your patient respect and support their decisions regarding the information belonging to them.

For more information, contact 684-6988 | TBRprivacy@tbh.net