Cyber Security Awareness Month: Cyber Hygiene

Cyber hygiene set of practices to maintain the health and security of users, devices, networks and data.  The goal is to keep data secure and protect it from theft or attacks.

Habits to Adopt:

  1. Disable your camera and locations services.
  2. Clear your browser cache and delete cookies.
  3. Lock your computer when you step away. 
  4. Participate in safe browsing- pay attention of the URL.  URL beginning with “https” and a lock icon indicates that the communication to the site is encrypted and secure.
  5. Ensure all privacy and security settings are reviewed – IT does this for you when you use a work computer.
  6. Be cautious about people: be suspicious of unsolicited phone calls, text or email messages.  Do not provide personal information until you are certain they are authorized to have the information.
  7. Think before you click: only interact with emails or websites that you know are safe. Phone the sender if you have doubts.

MFA- Multi-Factor Authentication

MFA a security technology which requires multiple methods of authentication; not just a password.  It adds an extra layer of security to your accounts and devices. 

Cyber criminals can use various methods to guess, steal and compromise your passwords.  MFA makes it more difficult for cyber criminals to get access to your devices and accounts.

Who you are — facial recognition, voice verification

What you know — security questions, passwords, PINS

What you own — phone or a fob

Do you have a cyber security question for IT – send it to help.desk@tbh.net and we will publish your questions and answers in early November.

Click here to answer today’s trivia question for a chance to be entered into our draw for $100 Amazon Gift Card.

Notice of Data Centre Maintenance

Shared on behalf of Help Desk


This is a courtesy notification from the TBRHSC/SJCG Help Desk to inform you of upcoming maintenance of the Data Centre at 1040 Oliver Road.

Although no outage is expected during this maintenance period, please be advised of the details below:

Name of Maintenance Event: Data Centre Storage Expansion
Date:
Monday, October 16 – Monday, October 30, 2023
Maintenance window:
8:00 a.m. – 4:00 p.m.
Service outage expected:
No outage expected

Applications/Services involved with maintenance: Meditech; interface engine for data exchange between information systems; Mosaiq; external e-mail; Citrix; and data warehouse.

As always, users should be aware of downtime procedures in the case an unplanned downtime or service impact occurs.

If you have any questions, please contact the Help Desk at extension 6411 or help@tbh.net

Sneak It In Week (October 16-20)

This week at Thunder Bay Regional Health Sciences Centre, we’re celebrating ParticipACTION Sneak It In Week! Some of the ways we’re encouraging our workforce to get more active during the workday for their physical, mental and social health include:

✅ Taking meetings on the move when possible.

✅ Encouraging comfy footwear like sneakers.

✅ Normalizing movement breaks during long meetings.

✅ Encouraging active commutes.

Learn more about Sneak It In and how you can join the movement: https://www.participaction.com/programs/sneak-it-in

COVID-19 Outbreak, 1A Oncology

Shared on behalf of Infection Prevention and Control


An outbreak of COVID-19 has been declared on the 1A Oncology unit as of October 15, 2023. All restrictions are in place.

Please share this information with the appropriate staff.

As always, our number one priority is the safety of patients and their families, staff and visitors. All patients identified as having an exposure to this outbreak will require isolation with appropriate additional precautions.

The Infection Prevention and Control (IPAC) department encourages everyone to keep applying the routine practices of hand hygiene, proper use of PPE, equipment cleaning, and the appropriate admission screening of all patients. Please set an example for staff and students and assist us by maintaining compliance and due diligence.

For more information, contact IPAC by calling ext. 6094.

Maternity Centre Mondays: Endometriosis

For this week’s Maternity Centre Monday, we cover endometriosis.

Endometriosis is a disease in which tissue similar to the tissue lining the inside of the uterus grows in other places inside of the body, causing an inflammatory reaction resulting in pain and scar tissue.

Endometriosis affects around 10% of reproductive age women. Common places for endometriosis to occur inside of the abdominal cavity are on the ovaries, fallopian tubes, outside of the bowel and bladder, and on the walls of the pelvis. While the cause of endometriosis is unknown, symptoms can include painful period, chronic pelvic pain, pain with intercourse, pain with urination or bowel movements, trouble getting pregnant, depression, and anxiety. Unfortunately, endometriosis can’t be cured.

The mainstay of treatment includes medications and judicious use of minimally invasive surgery. Our team of gynecologists at Thunder Bay Regional Health Sciences Centre (TBRHSC) include trained minimally invasive surgeons who have expertise in the medical and surgical management of endometriosis.

Find out more by visiting bit.ly/TBRHSC-Maternity-Centre

Dr. Deanna Buitenhuis, Obstetrician/Gynecologist, TBRHSC

NetGovern Archive Retirement (October 31, 2023)

Shared on behalf of Informatics


As per the memo circulated in February 2023, IT will the retiring the NetGovern Archive software, which is the predecessor software for archiving email, on October 31 2023. At this time, the archive requirements for containing 3 years of data will be fully met in our current archiving software, Retain.

On this date, users will no longer have access to the NetGovern archive.

Any archived email items that are required from NetGovern Archive should be saved to a network drive prior to October 31.

To access the NetGovern Archive, users can login to the NetGovern Search icon found in the Zenworks Application launcher.

To review how to save items from the software, please review Knowledge Base article “How to Save items from NetGovern Search” within the Helpdesk-Self Service software.

Please contact our Help Desk at 684-6411 or help.desk@tbh.net for any questions or concerns.

SP2026: Policy and Procedure Project

As part of our commitment to keeping staff engaged and informed on the Strategic Plan 2026, Strategy and Performance is sharing updates in alignment with the identified priorities: Equity, Diversity & Inclusion, Patient Experience, Staff Experience and Research, Innovation, & Learning.

The October 11, 2023 Operational Updates and Strategic Planning Meeting covered the Policy and Procedure Review project, presented by Dr. Miranda Lesperance, VP Indigenous Collaboration, Equity, and Inclusion.

Visit the Strategic Plan 2026 page on the Hospital’s corporate intranet, where these presentations, along with other resources can be found.

COVID-19 Outbreak: 2A

An outbreak of COVID has been declared on 2A medical unit as of October 10, 2023. All restrictions are in place.

Please share this information with the appropriate staff.

As always, our number one priority is the safety of patients and their families, staff and visitors. All patients identified as having an exposure to this outbreak will require isolation with appropriate additional precautions.

The department of Infection Prevention and Control encourages everyone to keep applying the routine practices of hand hygiene, proper use of PPE, equipment cleaning, and the appropriate admission screening of all patients. Please set an example for staff and students and assist us by maintaining compliance and due diligence.

For more information, contact Infection Prevention and Control by calling 684-6094.

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