In the News: Thunder Bay hospital launches anti-stigma campaign

TBRHSC staff are asked to sign a pledge to combat stigma associated with substance use and addiction. (via TBnewswatch.com)

“We know there’s stigma in the community. We know there’s stigma in our hospital. So we want to start talking about it,” said Joelle Macey, manager for adult mental health programs at Thunder Bay Regional Health Sciences Centre.

Macey was speaking Tuesday at the launch of the hospital’s new campaign aimed at bringing awareness to and breaking down the stigma associated with substance use and addiction.

Hospital officials plan to define what stigma is within the institution and to provide education on the appropriate tools and strategies to help staff care for patients with mental health and addictions issues.

Staff members were given the opportunity to attend the announcement of the project.

“We’ve invited all our staff to come out. The big issue, we know, is that stigma is preventing people from accessing care in the hospital. We know it isolates families.  At times, it can also be a reason why patients decide to leave the hospital. So we are concerned about that, because if people are leaving the hospital, they may not be getting the care that they’ve come here for,” Macey said in an interview.

She said TBRHSC wants to ensure it provides a welcoming environment.

“All individuals with addictions and substance use disorder deserve to be treated with dignity and respect,” said Adam Vinet, vice-president of patient experience and chief nursing executive. 

“Our words and actions matter. Outdated language around addictions and substance abuse continues to be used in conversations, and this can be a barrier to breaking down stigma. It is our responsibility to advocate for change.”

Kyle Arnold, a harm reduction support worker with NorWest Community Health Centres, participated in the launch.

“Having faced two decades of stigma, I’ve seen its harm up close,” Arnold said. “But through my journey, I’ve learned a powerful truth: no one is beyond help, and everyone deserves compassion.”

The campaign kickoff is taking place over the next three days, with project members visiting in-patient units to provide education on approaches to reduce stigma, as well as an opportunity to sign a pledge to work toward using “person-first” language.

Giulia Daniele, a clinical nurse specialist in addictions medicine and mental health, said that means referring to patients as people with a substance use disorder rather than using the word “addicts” or other derogatory terms.

“Substance use and addiction is a medical condition. This isn’t a moral failing, and this isn’t a choice for people,” she said. 

The hospital will roll out the campaign with different initiatives throughout the coming year, including educational videos and posters as learning tools for staff.

UKG Mobile App Update

Many staff were unable to access the “Punch Tile” on the UKG Pro mobile application. This issue is now resolved, by updating the app in the Apple or Google store. In addition, there is a new URL, that will bring staff directly to the TBRHSC login page, eliminating one step in the mobile sign-in process.

  • Staff can download the mobile app on their personal devices, should they choose, but this is not mandatory.
  • Although the original URL provided will still work, the new URL will make the sign-in process easier: https://thunderbay-sso.prd.mykronos.com/. Staff can un-install and re-install the app to re-enter this new URL should they choose. This URL only needs to be entered into the app once.
  • If staff choose to use their personal devices to punch in and out, they will need to enable location services for the UKG Pro app.
  • Mobile punch will only work while at the main hospital site or at any of the satellite locations within the city and region.
  • Staff can also punch in/out with their ID badge at any of the 23 timeclocks located throughout the main hospital, 984 Medical Building, and at 1040 Oliver Rd. This is the fastest and easiest method.
  • The punch tile is also available via the UKG Pro HSC icon on a hospital workstation while on-site or via Citrix, if applicable.

SP2026: Substance Use and Addictions Strategy

As part of our commitment to keeping staff engaged and informed on the Strategic Plan 2026, Strategy and Performance is sharing updates in alignment with the identified priorities: Equity, Diversity & Inclusion, Patient Experience, Staff Experience and Research, Innovation, & Learning.

The March 27th Operational Updates and Strategic Planning Meeting covered our Hospital’s Substance Use and Addictions Strategy and was presented by Chad Johnson, Director, Trauma & Pre-Hospital Programs, Critical Care, Emergency, Respiratory Services, and Nurse Led Outreach Team (NLOT) and Crystal Edwards, Director, Women and Children’s Program and Adult and Forensic Mental Health.

Visit the Strategic Plan 2026 page on the Hospital’s corporate intranet, where these presentations, along with other resources can be found.

TBRHSC Takes the Pledge Against Substance Use and Addiction Stigma

(L-R) Kyle Arnold, People Advocating for Change Coordinator and Harm Reduction Outreach Worker with the Safer Supply Program; Dr. Gregory Carfagnini, physician lead for the Strategic Plan 2026 Substance Use and Addictions project at TBRHSC; Shawn Seagris, Manager Child and Adolescent Mental Health Ambulatory Mental Health In-patient Social Work, TBRHSC; Joelle Macey, Manager, Adult Mental Health (AMH), TBRHSC; Giulia Daniele, Addictions Medicine and Mental Health Clinical Nurse Specialist, TBRHSC; and Adam Vinet, Vice President of Patient Experience and Chief Nursing Executive, TBRHSC, Regional Vice President of Regional Cancer Care.

Health care staff and the leadership team at Thunder Bay Regional Health Sciences Centre (TBRHSC) came together today to celebrate the launch of an anti-stigma campaign designed to bring awareness to and break down the stigma associated with substance use and addiction.

“All individuals with addictions and substance use disorder deserve to be treated with dignity and respect. This campaign will help bring awareness to the negative stereotypes and barriers created by stigmatization,” said Adam Vinet, Vice President of Patient Experience and chief Nursing Executive, Regional Vice President, Regional Cancer Care at TBRHSC. “Our words and actions matter. Out-dated language around addictions and substance abuse continues to be used in conversations, and this can be a barrier to breaking down stigma. It is our responsibility to advocate for change and reduce stigma to foster an inclusive and welcoming environment for all staff, patients, and their families.”

As part of the Patient Experience pillar of Strategic Plan 2026, the Anti-Stigma Campaign will define what stigma is within TBRHSC and provide education on the appropriate tools and strategies to ensure staff provide exceptional care to every patient facing mental health and addictions.

“Having faced two decades of stigma, I’ve seen its harm up close. But through my journey, I’ve learned a powerful truth: no one is beyond help, and everyone deserves compassion,” said Kyle Arnold, Harm Reduction Support Worker Safer Supply NorWest Community Health Centres. “Stigma thrives in silence, but it’s time to speak out. This campaign is not just about raising awareness; it’s about saving lives. Together, let’s break the chains of stigma, because every person, every story, deserves to be heard and valued.”

The campaign launch will take place over the next three days (March 26-28), with the signing and Substance Use and Addictions Project members visiting in-patient units to provide education on approaches to reduce stigma and an opportunity to sign the pledge. Initiatives of this Campaign will continue throughout the year. The campaign will also include anti-stigma videos and posters as a learning tool for staff.

Individuals in Northwestern Ontario are at three to four times higher risk for hospital stays for self-harm caused by substance use than the average of many areas in Southern Ontario. In addition, the suicide rate in Northwestern Ontario is 2.75 times higher than the rest of the province. Due to these higher statistics, the TBRHSC’s Substance Use/Addiction Planning Working Group want to ensure that individuals living with addiction who come to the Hospital for help feel respected, safe, understood and supported.

The All My Relations Drum Group joined by Annette Klement, Cultural Safety Educator, TBRHSC.

A great show of support from our staff for today’s campaign launch.
Opening and closing songs were performed by the All My Relations Drum Group and Annette Klement, Cultural Safety Educator, TBRHSC.
Dr. Rhonda Crocker Ellacott, President and CEO, TBRHSC, and CEO, Thunder Bay Regional Health Research Institute.
Staff sign the pledge!

Celebrating 20 Years of TBRHSC: 2008 Milestones

We’re celebrating 20 years of Thunder Bay Regional Health Sciences Centre (TBRHSC). Throughout the year, we’ll be taking a trip down memory lane to revisit some of our most significant milestones.

Thank you to our dedicated staff, donors to the Thunder Bay Regional Health Sciences Foundation, community members and partners in health who have played a vital role in building exceptional healthcare for patients and families in Northwestern Ontario.

📅 𝟮𝟬𝟬𝟴 (📸)

1) The Northern Cancer Research Foundation and the Thunder Bay Regional Health Sciences Foundation merged.

2) Medical Learners, 4th year medical students and clinical clerks began training at TBRHSC.

3) TBRRI (now the Thunder Bay Regional Health Research Institute) announces research focus on Imaging Guided Interventions; Advanced Detection Devices; and Biomarker Exploration.

4) TBRHSC’s Home Hemodialysis Program was launched.


Visit www.tbrhsc.net/20years for more milestones.

COVID-19 Outbreak Expanded (1A Medical)

Shared on behalf of Infection Prevention and Control


The current outbreak of COVID-19 on the 1A medical unit has been expanded to include the 1A Oncology unit also as of March 25, 2024. All restrictions are in place.

Please share this information with the appropriate staff.

As always, our number one priority is the safety of patients and their families, staff and visitors. All patients identified as having an exposure to this outbreak will require isolation with appropriate additional precautions.

The department of Infection Prevention and Control encourages everyone to keep applying the routine practices of hand hygiene, proper use of PPE, equipment cleaning, and the appropriate admission screening of all patients. Please set an example for staff and students and assist us by maintaining compliance and due diligence.

For more information, contact Infection Prevention and Control at Ext. 6094.

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