Shared on behalf of Robin’s Donuts

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Please be advised that renovations are currently underway at the Robin’s Donuts location in our Hospital.

At this time, the front counter is being renovated, and the seating area is temporarily closed. Staff are operating from a temporary workstation during this phase.

Despite the construction, we remain open 24/7, and the full menu continues to be available.

We anticipate that this stage of the renovation will be completed by late next week or during the week of December 15.

Following this, there will be two additional phases to renovate the deli area and the east wall. These upcoming stages are not expected to significantly impact traffic flow or operations.

Thank you for your patience and cooperation as we work to improve the space.

The 2025–2026 Mandatory Corporate e-Learning courses are due March 31, 2026 — but why wait?

Complete all mandatory learning by December 31, 2025 and you will earn an extra Employee Recognition Week (ERW) BIG PRIZE ballot for your early completion!

Check out the attached poster for full details on course requirements.

Shared on behalf of Quality and Risk Management

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Thunder Bay Regional Health Sciences Centre has been alerted to issues with CHS MED-RX Paracentesis Tray – Drainage Tube with Connector (Supplier Code 10-1212BNS) in which the Luer lock component is susceptible to degradation when exposed to alcohol or alcohol-based substances, which may result in cracking or structural failure of the component prior to use.

Materials Management has identified affected stock in our inventory; however, we do not currently have an approved replacement. As our hospital does use alcohol-based disinfection products with this inventory, please note the following mitigation actions identified by Cardinal Health:

1. Inspect inventory for the lots of products listed above.
2. If this inventory has been affected, cracking or failure of the structural component may occur.

Subsequently, please take the following actions:

1. Inspect connection ends carefully prior to use.
2. If structural issues are apparent at time of inspection, immediately replace the tubing.
3. Monitor for leaking during use, and replace tubing if leaking is noted.
4. Complete an Incident Learning System report and reference the lot and expiration date of the tubing used.
5. Notify your Manager and provide him/her with the faulty product.

We appreciate your efforts and cooperation in these extra steps to ensure patient safety until replacement inventory can be procured.

The Security team at Thunder Bay Regional Health Sciences Centre is pleased to offer escorts to/from the parking lots upon request. A request for an escort can be made by attending the Security window at the west entry, or by calling Security at extension 6509.

A team member will gladly accompany you to/from your vehicle. 

Share on behalf of Patient and Family Centred Care

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We are happy to announce that the Patient Family Centred Care (PFCC) Department has a new Patient Advocate.

Joanita Nakimuli has recently been hired as the 0.5 FTE Patient Advocate. Joanita has a background as a Registered Nurse working in Thunder Bay Regional Health Sciences Centre (TBRHSC)’s Emergency Department and on 2B, as a Clinical Scholar on medical units, and has previous working experience with PFCC as the Discharge Transition Lead. She is excited to take part in this new role, where she can directly impact patient experience and help ensure the voice of the patient is heard. Joanita will be working alongside Victoria Marks, who has been a Patient Advocate with PFCC since 2019.

The role of the Patient Advocate is to listen, acknowledge, and address patient and family concerns, helping them to navigate the complex health care system. Patient Advocates take a helping role in improving the quality of the patient’s care and experience at TBRHSC l by ensuring and facilitating safe, timely and quality care.

The Patient Advocates are available from Monday to Friday, 8:30 a.m. to 4:30 p.m..

Anyone requiring the services of the Patient Advocate can reach them by calling the Patient Advocate office directly at 807-684-6211.

The Hospital Elder Life Program (HELP) is looking for donations this holiday season to fill some stockings and spread cheer to our elderly patients in need.

Donations can be dropped off in Volunteer Services from Tuesday, December 2, to Friday, December 19.

Requested Items:

Word search books, combs, hair brushes, lip balm, toothbrushes, toothpaste, fuzzy socks, slippers, hats, and mittens.

ACO has extended their TBRHSC Christmas Employee Plan to make shopping even easier this year! Extended to December 15.

Enjoy the convenience of the TBRHSC Christmas Employee Plan where your purchases automatically come off your pay-cheque over a two year period.

Shop until December 15, 2025 at acoservices.ca or view the catalogue on the following link: https://www.flipsnack.com/acoservices/employee-purchase-plan-extended-catalogue-2025