SP2026: Coordination of Support for Frequent Users (Patient Experience)

As part of our commitment to keeping staff engaged and informed on the Strategic Plan 2026, Strategy and Performance is sharing updates in alignment with the identified priorities: Equity, Diversity & Inclusion, Patient Experience, Staff Experience and Research, Innovation, & Learning.

The December 6th Operational Updates and Strategic Planning Meeting covered the coordination and support for frequent users of our services and was presented by Chad Johnson, Director, Trauma and Pre-hospital, Emergency, Critical Care, Respiratory Services, and NLOT and David McConnell, Director, Regional Cancer Care Northwest and Prevention & Screening.

Visit the Strategic Plan 2026 page on the Hospital’s corporate intranet, where these presentations, along with other resources can be found.