Gain the essential skills to deal with crisis situations with confidence, preserving the overall quality of patient service.
All current Non-Violent Crisis Intervention (NVCI) Full Provider courses running are in in Auditorium A/B (3rd Floor – TBRHSC).
Learn how to handle assaultive, disruptive, and out-of-control behaviour through a combination of verbal, non-verbal and physical intervention skills to enable you to control crisis situations even during the most violent moments.
Program Features:
- Prevention & verbal de-escalation skills
- Disengagement safety techniques
- Continuing education credits
- Trauma-informed training
- Risk assessment framework
- Physical intervention techniques
