We want your input – again!
The Canadian Patient Safety Survey (Can-PSCS) tool was recently completed by 467 staff. This tool is used to evaluate staffs’ perceptions of how the organization approaches patient safety and reports safety incidents. The common themes from the results are provided in the below chart.
In follow up to the survey, Quality and Risk Management will be taking the lead to address concerns raised by staff through focus groups and survey. The feedback will inform the action plans which will be deployed in the summer, evaluated and scaled up. The results will be compiled in the Patient Safety Report, a required document to be submitted to Accreditation Canada, prior to the on-site survey.
Patient Safety focus groups will be facilitated in several areas the week of June 21st. Managers involved will notify their staff of dates/times.
In addition to focus groups, a survey has been created to reach more staff. Please provide your feedback on the survey by Monday, June 28.
www.surveymonkey.com/r/PatientSafetyPlan
| Themes | Responses |
| Valuing safety | Limited confidence in leadership support for patient safety- decision making and associated risk |
| State of safety | Poor evaluation of incidents at the unit level and lack of proactive approach to prevent errors |
| Fear of repercussions | Negative responses: judgmental, disciplinary action |
| Supervisory leadership | Insubstantial support to staff and the suggestions they provide to improve patient safety. Productivity is expected; safety is often overlooked |
If you have questions, please contact Katherine Mayer (mayerk@tbh.net) or Chitra Jacob (jacobc@tbh.net).