VIDEO: Exceptional care for every patient, every time.

๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฃ๐—น๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ begins a momentous phase for Thunder Bay Regional Health Sciences Centre (TBRHSC) and Thunder Bay Regional Health Research Institute (TBRHRI). As the inaugural joint strategic plan, it is the foundation on which significant progress in patient care and health research will be made.

This plan was built on extensive engagement with patients, families, the public, volunteers, staff and health service providers. Updated Mission, Vision and Values statements reflect the input received, but responses were clear that the organizationsโ€™ philosophy needs to remain the same: patients at the centre of everything we do. TBRHSC is committed to upholding its position as a leader in Patient and Family Centred Care by introducing the principles of co-design into care planning to ensure care better reflects the needs of the patients and families.

๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฃ๐—น๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ is an evolution that builds on the successes of the previous strategic plan, with focused strategic directions identified during stakeholder consultations, including Equity, Diversity, & Inclusion, Patient Experience and Staff Experience. A clear emphasis on Research, Innovation, & Learning will help prioritize and integrate research efforts, build research capacity and create an environment that better supports research, innovation, teaching and learning.

The strategic enabler, Sustainable Future, is critical to the organizationsโ€™ financial health and future success, and includes supporting expansion of digital health, creation of a clinical services plan, advancing partnerships and system integration, and achieving operational sustainability.

With this new strategic plan, TBRHSC and TBRHRI will strive for continuous improvement, driven by the needs of the patients and families served, and the commitment to exceptional care for every patient, every time.

Since their establishment in 2004 and 2007 respectively, TBRHSC and TBRHRI have continuously evolved and expanded their directions, programs, services and facilities to advance and to support the health care needs of the people of Northwestern Ontario and to fulfill the mandate of becoming a leading academic health sciences centre.

Successes to date are the result of the hard work, dedication and commitment of staff, physicians, volunteers, partners and donors. That dedication and commitment is evident with the launch of ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฃ๐—น๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ, the first ever strategic plan jointly created by TBRHSC and TBRHRI and developed through consultation and collaboration with hundreds of stakeholders. ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฃ๐—น๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ will build on our successes over the last five years and will help us to address the health needs of residents of Northwestern Ontario.

๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฃ๐—น๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ is dynamic and will evolve in response to changing needs and ongoing stakeholder feedback. Progress reports will be made to the public annually, including the results of strategic performance indicators that will be used to measure success in achieving goals and advancing the vision of ๐™€๐™ญ๐™˜๐™š๐™ฅ๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™˜๐™–๐™ง๐™š ๐™›๐™ค๐™ง ๐™š๐™ซ๐™š๐™ง๐™ฎ ๐™ฅ๐™–๐™ฉ๐™ž๐™š๐™ฃ๐™ฉ, ๐™š๐™ซ๐™š๐™ง๐™ฎ ๐™ฉ๐™ž๐™ข๐™š.