Many staff were unable to access the “Punch Tile” on the UKG Pro mobile application. This issue is now resolved, by updating the app in the Apple or Google store. In addition, there is a new URL, that will bring staff directly to the TBRHSC login page, eliminating one step in the mobile sign-in process.

• Staff can download the mobile app on their personal devices, should they choose, but this is not mandatory.
  
• Although the original URL provided will still work, the new URL will make the sign-in process easier: https://thunderbay-sso.prd.mykronos.com/. Staff can un-install and re-install the app to re-enter this new URL should they choose. This URL only needs to be entered into the app once.
  
• If staff choose to use their personal devices to punch in and out, they will need to enable location services for the UKG Pro app.
  
• Mobile punch will only work while at the main hospital site or at any of the satellite locations within the city and region.
  
• Staff can also punch in/out with their ID badge at any of the 23 timeclocks located throughout the main hospital, 984 Medical Building, and at 1040 Oliver Rd. This is the fastest and easiest method.
  
• The punch tile is also available via the UKG Pro HSC icon on a hospital workstation while on-site or via Citrix, if applicable.