Ontario Health (Ontario Renal Network) has recognized the North West Regional Renal Program at Thunder Bay Regional Health Sciences Centre for its outstanding commitment to excellence in care for renal patients.

In 2024-25, the program made significant improvements in the delivery and management of kidney care services. These improvements reflect the dedication, collaboration and resilience of the programs front-line staff, physicians and Regional Renal Program leadership. The program continues to demonstrate an exceptional commitment to providing high-quality care for renal patients despite the ongoing pressures of our health care system.

Based on performance indicators set out by Ontario Health, the North West Regional Renal Program achieved or exceeded the following targets:

• Goals of Care Among Prevalent Chronic Dialysis Patients: Achieved a high annual growth rate of 9% during the 24/25 fiscal year – the third highest among all programs in the province;
• Deferred Dialysis: Surpassed the 75% annual target with a score of 84% in Q3 of the 2024/25 fiscal year;
• Goals of Care Completion: Surpassed 85% annual target and achieved a score of 87.4% for Q4 of the 2024/25 fiscal year;

Performance indicators measure how well programs deliver and improve patient care. As a tool, they help identify successes and guide improvements to ensure better outcomes for people living with kidney disease.