Shared on behalf Nicole Moffett, Manager, Emergency Preparedness, Switchboard and Security
As you may be aware, there was a malfunction with our overhead paging system that occurred on the afternoon of Friday, December 1st. The malfunction resulted in some communications broadcasted over the system. Although we cannot identify the source at this time, we sincerely apologize for the interruption.
We are continuing to work with IT, Facilities and the third party vendor to determine the root cause of the error so that we can avoid a similar situation in the future. We have since rectified the issue.
Many concerned staff members attempted to notify Switchboard of the malfunction. We truly appreciate the team approach in navigating the issue. As a reminder, please only use the ‘55’ phone number when activating an emergency response. It is important to leave the ‘55’ line available for emergencies only.
Thank you for understanding. If you have any questions or further concerns, please contact me at Nicole.Moffett@tbh.net or ext. 6185.