Switchboard Appreciation Day (April 17)

Photo: Thunder Bay Regional Health Sciences Centre’s Switchboard team, in a recent photo where they won the iCare Impact Award for Equity, Diversity and Inclusion.

Today we recognize the Switchboard Operators at Thunder Bay Regional Health Sciences Centre (TBRHSC), an essential part of our healthcare team. They manage all incoming calls — connecting family members and patients, directing calls to the appropriate department, transferring calls, and providing important information. They also play a crucial role in managing emergency codes and paging staff.

Join us in thanking this amazing team and acknowledging the role they play in providing an exceptional care experience for patients and families.