(VIDEO) Strategic Plan 2026: Patient Experience

Strategic Plan 2026 is a joint plan developed by Thunder Bay Regional Health Sciences Centre (TBRHSC) and the Thunder Bay Regional Health Research Institute (TBRHRI). It is guided by five key pillars: Equity, Diversity and Inclusion; Patient Experience; Staff Experience; Research, Innovation and Learning; and Sustainable Future.

Each year, one of these strategic priorities is highlighted through a video that showcases impactful initiatives aligned with our shared vision.

This year, we are proud to focus on Patient Experience—demonstrating our ongoing commitment to delivering compassionate, patient-centred, and high-quality care that reflects the diverse needs of patients and families across Northwestern Ontario.