Reflections From the Front Lines provides our health care professionals with an opportunity to share stories and experiences about their role in providing exceptional care for every patient, every time.
We feature these each month during our Town Hall — a virtual venue designed to keep staff, professional staff, volunteers and leaners informed about what’s happening at Thunder Bay Regional Health Sciences Centre and Thunder Bay Regional Health Research Institute.
Check out our previous episodes below (or on the Hospital’s YouTube channel), and be sure to tune in to future Town Halls for more stories.
Desiree Towedeo, Indigenous Care Coordinator, shares a story about how she provided culturally safe care to a patient that led to improved health outcomes during their stay, and how meaningful her role as an Indigenous Care Coordinator is to her.
In this episode, we hear from Megan Valente, Coordinator of Volunteer Services. Megan shares a patient story that highlights a new initiative and showcases how volunteers play a crucial role in the patient experience.
In this episode, we will hear from Michelle Opaski, a Mammographer who works on the Screen for Life Coach. Michelle shares a patient story that highlights how bringing cancer screening services closer to home allows individuals to prioritize their health and detect cancer early.
In this episode, we hear from Nikki Cooper, and Kelti Matson – both Registered Nurses from the Peritoneal Dialysis Renal team. Nikki and Kelti have a patient story that highlights how providing education, compassion, and respect, along with cross-department collaboration, allowed for exceptional patient care.
In this episode, Lyllian Stavropoulos, Co-ordinator of Specimen Collection and Dispatch in Laboratory Services at our Hospital, shares a patient story with us.
In this episode, Ashley Hill, a Registered Practical Nurse in the Emergency Department, speaks about her experience with the cultural safety training called, Repairing the Sacred Circle. Repairing the Sacred Circle was designed, developed and launched by N’doo’owe Binesi at St. Joseph’s Care Group in 2022 with the support and guidance of the Ogichidaa Onaakonigewin – Elders Council.
In this episode, we hear from Dr. Laura Power, an ObGyn at our Hospital. Dr. Power provides us with a look into the interprofessional and comprehensive care available at the Maternity Centre for patients in Thunder Bay and across the region.
In this episode, Mike Heerema, the Critical Care Staffing and Wellness Coordinator in our Intensive Care Unit, tells us about the Tokens of Love initiative for patients and families.
In this episode, we hear from Jessica and Jolene from the Regional Cancer Program at our Hospital.
In this episode, Danielle McLean, a Registered Nurse from the Intensive Care Unit at our Hospital, shares a patient story with us.
