Protecting the health and safety of our staff, professional staff, patients, and the community during the COVID-19 pandemic is our utmost priority. With the current lockdown order issued by the Province of Ontario, it’s now more important than ever to maintain physical distancing and avoid non-essential movement from home.

The Health Records department at Thunder Bay Regional Health Sciences Centre offers safe, secure and convenient options for patients and families to obtain access to their health records from the comfort of home. While the department is currently closed to in-person traffic during the COVID-19 pandemic, patients and families are strongly encouraged to utilize mail, fax or the electronic Medchart platform to submit and receive documents related to health records requests.

Please note that the Health Records department processes requests to obtain copies of the paper reports contained in the medical record. For more information or other inquiries, please call the Health Records department at (807) 684-6640 or visit https://tbrhsc.net/home/information-services/health-records/. Requests related to obtaining digital images (Diagnostic Imaging) on CD should be directed to the Digital Library at (807) 684-6067.