Code Stroke Team Spotlight: Switchboard

It is Stroke Awareness Month and Thunder Bay Regional Health Sciences Centre (TBRHSC) is celebrating 10 years of Code Stroke. We are highlighting the dedicated professionals who work tirelessly to provide timely and effective care for stroke patients. Meet the Switchboard team.

(L to R): Sara-Jae Sadler – Switchboard, Christian Nielsen – Supervisor, Switchboard, Security and Parking, Nicole Moffett – Manager, Emergency Preparedness and Security.

What is your position at the hospital?

Switchboard communications

What role does your team play in Code Stroke?

During Code Stroke, Switchboard will page physicians, answer pre-alerts, complete the overhead page and checklist.

What is unique about your team’s role?

Switchboard’s role is unique as we are the first point of contact during a Code Stroke.

How does your team impact stroke patient care?

Switchboard is the first point of contact in Code Stroke when the Hospital response is initiated.

What is the most rewarding aspect of your profession as it relates to Code Stroke/stroke care?

It is rewarding knowing that we are helping to save lives. We can feel a sense of pride in our jobs and see the visible impact of our role.