Changes to Staff Parking Payment Process

Shared on behalf of Nicole Moffett, Manager, Emergency Preparedness, Switchboard, Security


To better meet the needs of our staff, we are introducing a new process for purchasing parking at Thunder Bay Regional Health Sciences Centre (TBRHSC).

Effective November 1st, 2024 staff will have two options:

A)   Payroll deducted, unlimited parking ($49-$52/month, based on lot assignment).

B)   Purchase and apply exit credits directly to your ID card at one of the five ‘pay on foot’ terminals located across the Hospital campus ($3/exit, existing lot assignments still apply). Exit credits do not expire, and can be purchased in any quantity.

Please be advised 8 and 12 exit payroll deducted parking options will no longer be available to staff registering for parking, effective November 1st, 2024. Those that are presently enrolled in 8 and 12 exit payroll deducted parking will receive a letter providing information on how to proceed.

Pay on Foot terminals are found in the following locations: main (west) entry; emergency department entry; 1040 Oliver Rd (Health Services Centre) entry; 984 Oliver Rd (Medical Centre) entry. 

Actions Required:

There are no actions required for those already enrolled in unlimited payroll deducted parking that wish to remain.

If you wish to proceed with option (A) and enroll in unlimited payroll deducted parking, you will be required to complete and submit the SC-38 Parking Application-Change Form to the Security window at the main, west entrance by Friday, November 22nd in order to be registered for unlimited parking by December 1st.

If you are presently enrolled in payroll deducted parking and wish to proceed with option (B) and purchase exit credits at your convenience, you must advise of your intent to migrate to this option. Complete and submit the SC-38 Parking Application-Change Form to the Security window at the main, west entrance by Friday, November 22nd in order to be removed from payroll deducted parking by December 1st. You will be able to purchase exit credits at Pay on Foot stations starting December 1st.  

For all other staff that wish to park at the Hospital (e.g. casual and part-time staff that pay for parking at patient billing; those who have never had a parking account, etc.), please register to have your parking account activated/reactivated by completing and submitting the SC-38 Parking Application-Change Form to the Security window at the main, west entrance. It will take five business days to process your form following receipt, at which time you may begin to add parking exits to your ID card.

General Parking Reminders:

  • Parking lots A3, B1, C1, C2 and Dare for patients and visitors only.
  • During emergencies, construction, snow removal or special situations, it may become necessary to temporarily suspend or otherwise modify parking regulations and locations.  All staff may access Lot I as an alternate Lot.
  • All staff members are required to park in their assigned staff parking lots. Lots are assigned on a departmental basis. Users found parking in lots designated for patients and families may be subject to the loss of parking privileges and/or discipline (Policy HR-t-04 – Discipline).
  • If you have circumstances where you park on site very rarely, i.e. you bike to work most days and would like to purchase a daily rate pass ($7/day)) instead of registering for a parking account and pre-purchasing exits ($3/exit), you are to park in lot B2 or lot I only as these are multi-use lots.

The ADMIN-36 Internal Parking policy will be updated to reflect these changes.

Please visit the Parking page on the intranet (https://informed.tbrhsc.net/departments/emergency-preparedness-and-security/parking) for Parking Application-Change and Parking Cancellation forms, FAQs, and visual instructions on how to use the Pay on Foot terminals to purchase parking credits.

If you have any questions about your account, please connect with Ashley Hindman, Assistant, Security and Parking, by email at Ashley.hindman@tbh.net or by phone at extension 6534.