Did you know that Accreditation surveyors are experienced health care professionals, often in leadership roles, who bring clinical and operational expertise to assess quality, safety, and best practices?  They observe and assess clinical and administrative processes through “tracers” which follow the journey of a patient, staff member, or process from start to finish.

What happens during an on-site survey? Surveyors observe and assess clinical and administrative processes through “tracers.” A tracer follows the journey of a patient, staff member, or process from start to finish. Example: An ER tracer follows a patient from triage to discharge to assess timeliness, safety, and quality of care. An HR tracer may follow the hiring process—from job posting to orientation and staff experience. The goal is to understand how care and services are delivered in real time and how well we meet Accreditation standards.

Who are the surveyors? Surveyors are experienced healthcare professionals, often in leadership roles, who bring clinical and operational expertise to assess quality, safety, and best practices.

For more information about our upcoming Accreditation, please click here.