HSO Global Workforce Survey Early Bird Prize Winner

Congratulations to Monique Trudeau, our Early Bird Prize Winner. Monique completed the HSO Global Workforce Survey and won 6 months of free parking.

Didn’t win this time? No problem—you still have more chances to win!

  • Another 6-month free parking prize is up for grabs
  • Plus, we’re drawing for three $50 gift cards this Monday

A reminder that the survey closes July 18, 2025 or until a minimum response rate of 50% is achieved.To be eligible for prizes, you must fill out both the HSO survey and the separate prize entry form. Be sure to scan the prize QR code on the poster below to get your name in the draw. Once you’re entered, you’ll stay in the running for weekly prizes too—so one quick scan could lead to multiple chances to win.

Celebrating the Retirement of Teresa Clemenza

Please join us in celebrating the retirement of Teresa Clemenza, who has been a valued member of the Housekeeping Department since 2011. 

Teresa finished her career working in the OR Department, where her dedication, friendly nature, and constant smile made a lasting impact on everyone around her. Always willing to lend a hand – no matter the task – Teresa exemplified teamwork and compassion every day.  Her helpful spirit and caring presence will be greatly missed. 

We thank Teresa for her years of hard work and commitment, and we wish her all the very best in this exciting new chapter of life.  Congratulations, Teresa! 

Please join us for her farewell celebration on Thursday, June 19 from 5:30 p.m. – 8:00 p.m. in the staff lounge on the 1st floor.

Patient Care Manager 2C Cardiology, Stroke, and Outpatient Vascular Services

Shared on behalf of Chris McNaughton, Administrative Manager- 2A/2B/2C/TCU


I am pleased to announce that Kelli Gerry has accepted the position of Patient Care Manager 2C Cardiology, Stroke, and Outpatient Vascular Services.

Kelli began her nursing career in 2002 at the Port Arthur General Hospital in the Intensive Care Unit, before transitioning to the Thunder Bay Regional Health Sciences Centre (TBRHSC) when it opened in 2004.

In 2008, she embraced a new challenge and accepted a position in the Cardiac Catheterization Lab, where she has spent the past 17 years building strong clinical expertise and developing meaningful relationships within the cardiology team.

Most recently, she has served as the temporary Clinical Nurse Specialist (CNS) for cardiology, a role that has fostered both personal and professional growth and ultimately inspired her further pursuit into Leadership.

Outside of work, she is a proud mom of two boys and spends much of her free time cheering them on at the hockey arena, enjoys skiing, biking, and relaxing at camp on weekends.

Kelli will be transferring from her current role as TFT CNS to FT PCM 2C in the coming weeks. Please join me in welcoming Kelli to her new role, and welcoming her to leading our team.

OH&S Department: Spring 2025 Update (Measles – What You Need to Know)

Shared on behalf of the Occupational Health and Safety Department


Measles is a very contagious virus that can survive in the air or on surfaces for two hours. One infected person can infect 9 or 10 other unvaccinated close contacts. It can be transmitted by an infected person from four days prior to the onset of the rash to four days after the rash erupts.

Measles is becoming more prevalent in Ontario, with the number of cases being the highest it has been in 10 years. Although there are currently no cases of measles in Thunder Bay, we need to be aware of how to protect ourselves.

Occupational Health and Safety has recently reviewed all staff, to ensure they are in compliance with the mandatory requirement of either having laboratory evidence of proof of immunity to measles, or proof of two doses of the Measles, Mumps, Rubella vaccine.

Other ways we can protect ourselves is by ensuring we are up to date with N95 mask fit testing (see N95 mask fit information above). Staff should be performing Infection Control Risk Assessments on their patients (an evaluation of the interaction of the health care worker, the patient, and the patient environment to assess and analyze the potential for exposure to infectious disease) prior to each interaction with the patient, and wearing the appropriate PPE based on the Infection Control Risk Assessment and isolation signs posted for patients.

We asked: “What does care closer to home mean to you?”

Thunder Bay Regional Health Sciences Centre (TBRHSC), in partnership with University Health Network’s Peter Munk Cardiac Centre, is taking a bold step forward to enhance cardiovascular care in Northwestern Ontario.

Together, we are co-developing a new Cardiovascular Surgery (CVS) Program at TBRHSC—an initiative that will transform access to life-saving cardiac care for our region.

We are now entering a truly exciting phase of this project. More than 76,000 square feet of space at our Hospital will be renovated and expanded to support a comprehensive CVS program. This will enable us to deliver vital cardiac procedures right here in Thunder Bay—reducing wait times for both urgent and elective surgeries and ensuring that patients across our region have timely access to essential, specialized care.

To mark this important milestone, we spoke with some of the staff and health care providers who are directly involved in shaping this program. We asked them a simple question:

“What does care closer to home mean to you?”

Here’s what they had to say.

ACC Week 2 Prize Winner

Week 2 of the TBayOnTheMove Active Commute Challenge is complete, and our TBRHSC team is going strong! Thank you to everyone who registered and started tracking their sustainable commutes – whether you biked, walked, carpooled, or took transit, your efforts are helping to create a healthier, greener workplace.

Congratulations to our Week 2 prize winner: Madison Edwards, who won a $50 gift certificate!

Shoutout to our Week 1 winners as well:

  • Emily Quarles 
  • Paul Shewfelt 
  • Justin Ross 

Team stats so far:

  • 50 TBRHSC team members registered
  • 2,263.96 km traveled using active or sustainable transportation

It’s not too late to join – head to TBayOnTheMove.ca to register and start logging your trips. Each week brings more chances to win, and every commute counts toward our workplace leaderboard.

Let’s keep the momentum going!

Quality Improvement Training a Success

Building on the success of the 2023 and 2024 Foundations of Quality Improvement (QI) workshops, the Quality and Risk Management Department once again partnered with Katherine Campbell (Director of Risk Management, Service Quality, Health and Safety at Dryden Regional Health Centre) to facilitate two days of QI training, which took place on May 20 and 21 at the Valhalla Hotel and Conference Centre. There was a great turnout with over 50 participants from numerous departments throughout the Hospital, including both clinical and non-clinical staff, and both frontline staff and management.

Each day consisted of a refresher of key QI concepts and practical tools to improve patient care, processes and outcomes (e.g. 5 whys, fishbone tool, plan-do-study-act or PDSA, process mapping). This year, a new skill was also introduced, known as Failure Mode and Effects Analysis (FMEA). FMEA is a structured methodology for identifying and mitigating potential failures in processes. By attending this training, participants gained the knowledge, tools and resources required to lead meaningful QI initiatives and mitigate risks. Over time, these skills will contribute to the early detection of system issues, supporting a proactive and integrated quality management system. A big thank you to everyone who attended and supported this training!

Participant Testimonials

I had a great experience at the Quality Improvement Training. The presenter was very engaging, resourceful, and really encouraged staff to dig deep and work through common challenges we experience as health care providers every day. My key take away was learning how to support program development and new processes which I have already been able to share with my colleagues. I look forward to being able to attend next year to grow my personal and professional development. 

TBRHSC Nurse Practitioner

The training arranged by the Quality and Risk Management team was very beneficial and provided me with more tools to help improve processes in our department. It allowed for a current process that I had been working on solving in a silo, to be discussed from a quality improvement lens, and also to be worked on collaboratively. I look forward to attending more upcoming Quality Improvement trainings!

TBRHSC Manager

The Foundations of Quality Improvement Refresher and FMEA Training Workshop was an excellent session that deepened my understanding of QI principles while introducing practical tools to proactively identify and address system risks. Katherine Campbell’s expert facilitation made the content engaging and relevant to real healthcare settings. I left the session feeling more confident and equipped to lead meaningful improvements in my projects that lead to enhanced care quality.

TBRHSC Performance Improvement Consultant

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