Join us on Thursday, May 7 at 7:15 p.m.. in Auditorium A/B (3rd Level) for an engaging Trivia Night in support of Mental Health Awareness Week (May 4-8).
What is the Regional Outreach Collaborative?
The Regional Outreach Collaborative (ROC) brings together Thunder Bay Regional Health Sciences Centre (TBRHSC) team members from a variety of programs who have regional outreach roles and are passionate about advancing education, collaboration, and health equity across Northwestern Ontario. ROC members extend their expertise beyond hospital walls to support communities throughout the region. Aligned with TBRHSC’s mission to provide quality care supported by research, innovation, and education, the ROC strengthens regional partnerships through shared learning, resource-sharing, and community outreach. Through regular collaboration, members raise awareness of their program’s activities across the region, ensuring efforts are well coordinated and duplication of work is avoided. This includes coordinating regional training, aligning travel schedules, and finding ways to support one another.
The aim of the ROC is to build regional capacity, to foster meaningful connections, and to support communities across Northwestern Ontario.
Current programs involved in ROC:
How to join:
If your role is focused on regional outreach through travel and educational opportunities, join us in making an impact across the region and help extend TBRHSC’s commitment to collaboration, compassion, and excellence in care.
For more information or to get involved, please contact amanda.walberg@tbh.net or whitney.kendall@tbh.net.
Congratulations Katelyn Methot from TCU, winner of last week’s Accreditation Trivia. Katelyn won a $25 gift card to Eat Local Pizza.
Keep an eye on Informed for the weekly Accreditation Trivia question for your chance to win.
Week 1 Question: What are the four pillars of the Strategic Plan?
Answer: Equity, Diversity and Inclusion; Patient Experience; Staff Experience; Research, Innovation and Learning
Week 2 Question: How do you report a patient safety incident or near miss?
Answer: Patient Safety Reporting console (Incident Learning system)
We are excited to announce the expansion of our Regional Paediatric Response Program.
The Regional Paediatric Program (RPR) provides real-time, registered nurse-led patient assessments and plan of care development through video conferencing through Ontario Telemedicine Network (OTN). These services are delivered in coordination with a Paediatrician and are available to nursing stations and small or rural hospital emergency and inpatient departments.
Previously, our RPR program ran Monday to Friday from 800 a.m. – 4:00 p.m.. We are pleased to announce that as of this month, our RPR program has transitioned to a 24/7 service with one paediatric trained registered nurse on each 12-hour shift. The RPR Nurse may be contacted directly at 807-630-9044 for clinical nursing-skill questions or educational support by regional or in-hospital staff for support related to paediatric patients in any department. RPR endeavors to have support available 24/7. In the event that no RPR Nurse is on shift, the support phone will be carried by the Paediatric Emergency Transport Team (PETT) when they are in-house, or by the NICU Unit Leader when PETT is unavailable. During these times, paediatric consultations from the region (Criticall) will take priority, and follow-up or nursing support may be limited due to clinical responsibilities of covering individuals.
The transport team will no longer carry the “resource booking phone” this is now the RPR phone. If you need to contact the transport team directly for support, please reach out to them on their respective cell phones.
The expansion of the Regional Paediatric Response Program to a 24/7 service will enhance support for our regional partners, improve communication and strengthen the continuity of care for paediatric patients. We appreciate your ongoing flexibility and collaboration as we implement this transition. Should you have any questions or require further clarification, please do not hesitate to reach out.
Thank you for your continued dedication to providing high-quality care to our youngest patients!
To facilitate the installation of a new door for the ICEI space, construction hoarding has been set up along the main level corridor near Volunteer Services. This temporary barrier is in place to ensure the safety of patients, visitors, and staff while work is underway.
The corridor remains open; however, access is narrowed, and there may be occasional noise or minor disruptions. Everyone is asked to proceed carefully when passing through this area, follow any posted signage, and remain aware of their surroundings.
We appreciate your patience and cooperation as we complete these improvements. If you have any questions or require assistance navigating the area, please contact Ian Kelly, Project Planner at 807-684-7222.
Accreditation Canada surveyors will be visiting Thunder Bay Regional Health Sciences Centre from May 11-14, 2026 to assess how well we are providing safe and effective care that aligns with national standards.
Accreditation involves everyone at TBRHSC. We all play a role in delivering the highest standards of care to our patients, and families — each and every day.
For more information and resources, visit the Accreditation 2026 page on the corporate intranet page.
The Occupational Health and Safety (OHS) team at Thunder Bay Regional Health Sciences Centre plays a vital role in protecting both staff and patients in our Hospital, with a strong focus on immunization oversight from the very start of employment.
A key part of their work begins at the new hire stage, where they carefully review each employee’s immunization history to ensure it meets Hospital and public health requirements before staff begin their duties. Through thorough tracking and documentation, the OHS team maintains up-to-date immunization records for all staff. This proactive approach helps identify gaps early, ensuring new hires receive any required vaccines or follow-up before entering clinical areas.
By establishing this foundation from day one, the team helps reduce the risk of exposure and transmission within the Hospital. Beyond onboarding, the OHS team continues to monitor immunization status across the organization, supporting ongoing compliance and readiness. They also lead annual vaccination campaigns, such as the seasonal influenza (flu) program, making it easy and accessible for staff to stay protected. In the fast-paced acute care setting — where patients are often at their most vulnerable — this diligent tracking is essential to maintaining a safe environment.
As we recognize National Immunization Awareness Week (April 27 to May 3), we acknowledge the dedication and expertise of our OHS team. Their behind-the-scenes efforts, from onboarding reviews to continuous monitoring, help create a healthier, safer environment for everyone who walks through our doors.
Accreditation Canada surveyors will be visiting Thunder Bay Regional Health Sciences Centre from May 11-14, 2026 to assess how well we are providing safe and effective care that aligns with national standards.
Accreditation involves everyone at TBRHSC. We all play a role in delivering the highest standards of care to our patients, and families — each and every day.
For more information and resources, visit the Accreditation 2026 page on the corporate intranet page.
There will be weekly trivia questions related to the Accreditation survey. Test your knowledge here: Accreditation Trivia: April 27 – May 3
Shared on behalf of Ryan Sears, Director, Capital & Facility Services
This memo serves as reminder that only toilet tissue is to be flushed in Hospital toilets. No materials, including but not limited to paper towels, wipes (even those labeled as “flushable”) gloves, hygiene products, or other items, are to be disposed of through the Hospital’s sewer system.
Recently, we experienced a Code Grey – Alert for Drainage Loss due to a sewer line backup. This incident was quickly resolved, but subsequent investigation determined that improper items flushed into the system were the primary contributing factor.
To protect our patients, maintain a safe environment, and avoid future disruptions, please ensure you are following proper disposal procedures. Appropriate trash and biohazard receptacles are available throughout the facility. If you require additional receptacles, please reach out to your direct Manager/Supervisor or Housekeeping.
Please note that the Hospital procedure for an unplanned partial or full loss of domestic water or drainage access is Code Grey – Water or Drainage (EMER-10B-5). This policy must be included in your departmental emergency code binders.
Thank you,
Ryan Sears Director, Capital & Facility Services
