Technology Upgrade: Executive Boardroom (September 8)

Shared on behalf of Information Technology


We’re thrilled to announce that the Executive Boardroom is now equipped with brand new technology.

These upgrades are designed to make your hybrid meetings smoother, more efficient, and more engaging than ever before. Plus, you’ll enjoy a variety of viewing options for in-person gatherings.

To ensure that you have the opportunity to get oriented to the equipment before any of your upcoming meetings in the Boardroom, please join the Information Technology Team for special orientation sessions in Room 3043 on the following dates:

  • Monday, September 8:  9:00 a.m. to 11:00 a.m.

Drop by to explore the equipment, watch a live demo, and pick up an instructional handout.

If you anticipate that you will require IT assistance for an upcoming meeting, please submit a Presentations and Video Conferencing  request in Help Desk – Self Service.

In the case you need support with the equipment in real-time, please contact the IT help desk at 807-684-6411

Don’t miss this chance to experience the future of meetings — see you there!

Opt-In to Personalized Care Alerts

To enhance your experience at hospitals in Northwestern Ontario, we are asking patients to Opt In to receiving text messages and emails.

Starting in Fall 2025, hospitals in Northwestern Ontario will begin sending appointment reminders and confirmations by SMS (text message) or email for patients aged 16 and over to those who Opt In.

Please note: No personal health information (PHI) or any sensitive or confidential details will be shared through these messages.

This service is part of a phased initiative to enhance regional communication and technology. Participation is voluntary, and you may unsubscribe or withdraw your consent at any time without affecting your care. To unsubscribe, visit the provided link or your local hospital’s website.

By submitting the enrollment form, you consent to receive SMS or email appointment reminders and confirmations from Thunder Bay Regional Health Sciences Centre, Sioux Lookout Meno Ya Win Health Centre, Dryden Regional Health Centre, Riverside Health Care, and Lake of the Woods District Hospital for departments including Diagnostic Imaging, Surgical Consults, and Specialty Clinics. As this is a phased-in approach, communication will be extended to all other partnering hospital organizations in the Northwest (NW) region. This may include, but not be limited to, appointment reminders and other communications from health care providers in the future.

If you DO NOT consent to receive SMS or email appointment reminders and confirmations, do not complete the questions and existing methods of contact (phone and mail) will remain.To sign up and get more information, visit https://nwo-sms.ca/

FAQS for Patients about Opting In to SMS Notifications

Supporting a Safe Return Home: The PATH Program

Staff of Canadian Red Cross’ PATH program.
(L-R): Noreen Wilkins, Transitional Care Assistant, Talia Kean, PATH Coordinator, and Manu Varghese, Transitional Care Assistant. They are on site today wearing their red shirts. Feel free to stop and talk with them to learn more about the PATH program or email any questions to paththunderbay@redcross.ca.

Transitioning from Hospital to home can be challenging, especially for older adults who may face barriers to discharge. That’s where Canadian Red Cross’ PATH (Priority Assistance to Transition Home) program steps in. The PATH program helps support patients with the transition from Hospital to home. A trained worker will escort the patient home and ensure, upon arrival, that they are settled in, comfortable, and safe at home. PATH Transitional Care Assistants (TCAs) provide support to patients two weeks post-discharge from Hospital.

They can assist with:

  • Escorted transportation home
  • Assistance obtaining prescriptions, medical supplies and or assistive devices
  • Settling in at home (up to two hours)
  • Providing a meal/snack or assistance with preparing a meal
  • Assistance obtaining groceries
  • Follow up day after discharge by Coordinator to see how you are doing
  • Links to community support services
  • Transportation to follow up medical appointment(s) if part of discharge

Eligibility for PATH includes:

  • Age 55 or older
  • Medically stable and able to be left unattended
  • Able to direct their own care
  • Independently mobile (or has a caregiver who can assist)
  • Recently admitted or discharged from an inpatient unit, or seen in the Emergency Department
  • Not live in a long-term care home

With PATH, patients and their families can feel confident knowing they have the support needed to make home a safe and sustainable place to heal.

Access to the PATH program is by referral only. Fax referral forms are being handed out to departments today, or email paththunderbay@redcross.ca to obtain an electronic copy.

Email any questions to paththunderbay@redcross.ca.

Use and Access of East (Cafeteria), and Labour and Delivery Entrances

Shared on behalf of Justin Garofalo, Vice President, Facilities, Capital Planning and Support Services & CFO


We have recently observed an increase in the use of the East Entrance (Cafeteria), and Labour and Delivery Entrance for patient pick-up and drop-off.

As a reminder, the East Entrance is not designated for patient or public access. This entrance is not appropriate for patients to use as there are limited patient facing resources and longer distances to travel for clinical areas. The Labour and Delivery Entrance is reserved exclusively for patients and families accessing labour and delivery services.

To ensure safety, efficiency, and compliance with our site protocols, please review the following important points:

  • The road in front of the East Entrance is a designated fire lane and must remain clear at all times. Therefore it should not be used by patients for pick-up and drop-off.
  • The East Entrance doors are accessible only by swiping your employee ID card and are intended for staff use only.
  • A public bus stop, along with Lift+ and taxi service, is conveniently located just across from the Fish Lot (A3) for public transportation access.
  • All patient and family resources — including the Information Desk, Security, staxi chairs, seating, and parking pay stations — are available at the West Entrance.

Staff are reminded not to escort patients to the East Entrance for pick-up or drop-off. Instead, Units and porters are asked to direct all patient movement through the West Entrance, where there is convenient access to the designated patient pick-up and drop-off area in the Fish Lot (A3). Additionally, staff should ensure patients use the entrance appropriate to the service they are receiving. For example, labour and delivery patients should be directed to use the Labour and Delivery Entrance for both pick-up and drop-off.

Managers are encouraged to share this information with their teams and with staff who have limited computer access.

Thank you for your cooperation.

Regional Cardiovascular Development Lead

Sent on behalf of Wayne Taylor, Director, Cardiovascular, Medicine & Renal Program


We are pleased to announce that Amanda Walberg has accepted the position of Regional Cardiovascular Development Lead.

Amanda has worked as a Performance Improvement Consultant with Strategy and Performance Management at TBRHSC since 2023.  She holds a Bachelor of Kinesiology degree from Lakehead University and a Master of Health Administration degree from Toronto Metropolitan University.

In her new role, Amanda will play a key part in developing and implementing a regional mandate to support cardiovascular care. Working closely with the Cardiovascular Services and CVS project teams, she will focus on improving cardiovascular outcomes, through strong project management and a commitment to advancing healthcare.  This work will align with regional priorities and help shape the future of cardiovascular care in Northwestern Ontario.

Amanda will begin her new temporary role at TBRHSC on Monday, September, 8th, 2025.

Please join me in congratulating Amanda and supporting her in this important role.

New Physician Announcement: Dr. Hailey O’Donnell

Medical Affairs is thrilled to announce that Dr. Hailey O’Donnell has joined Thunder Bay Regional Health Sciences Centre as a full-time General Neurologist with the Department of Internal Medicine.

Dr. O’Donnell brings a strong commitment to excellence in neurological care, with comprehensive training in advanced therapies, evidence-based management, and the latest developments in treating neurological disorders. She completed her Adult Neurology Residency at the University of Ottawa, following an initial residency in Adult Psychiatry, and earned her Medical Degree from the Northern Ontario School of Medicine in Thunder Bay. Dr. O’Donnell also holds a Bachelor of Science in Nursing from Lakehead University, where she was recognized on the Dean’s List for academic achievement.

Dr. O’Donnell has contributed to both clinical care and medical education, with experience in First Nations community health and as a tutor and presenter at the University of Ottawa Medical School. She has presented at multiple neurology rounds and co-authored a publication in the Canadian Journal of Neurological Sciences. Her leadership includes service on the Wellness Committee and the Neurons on Wheels Working Group.

Having grown up in Northern Ontario, Dr. O’Donnell is passionate about enriching patient care and advancing neurological health in our region. Outside of work, she enjoys spin classes, running, yoga, and sharing her love of cooking with friends and family.

Let’s all extend a warm welcome to Dr. Hailey O’Donnell!

Roofing Work Starting August 15

Starting Friday August 15, 2025, the contractor will be begin setting up for the roofing project. They will be occupying the space marked on the map below with a Telehandler to bring equipment to roof level. The work in this area will be going on for roughly a month.

Please avoid the area between the G Door and ambulance bay door. Please use the MRI door as an alternative.

Also, the bike racks in the area will be temporarily removed until the work is complete.

If there are any questions or concerns please feel free to reach out to Jeffrey MacDonald at Jeffrey.MacDonald@tbh.net.

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