| DEPARTMENT | HOURS OF OPERATION / NOTES |
| Academics & Interprofessional Education | Closed December 27 & 28 and January 3 |
| Admitting | Full service |
| Ambulatory Care | December 25 – Closed January 1 – Closed December 26, 27, 28, Jan 2, 3 *Weekend service |
| Biomedical | Closed December 27 & 28 and January 3 |
| Cancer Centre | Closed December 27 & 28 and January 3 |
| Cardiac Cath Lab | Closed December 24 & 27 and January 3 |
| Cardiac Diagnostics | Echo: December 25 – Day shift scheduled for Urgent IP; On call for the evening Stress Testing: December 27 to January 3 – Closed Holters: December 27, 28 and January 3 – Closed |
| Cardiovascular Rehabilitation | Closed December 27 & 28 and January 3 |
| Clinical Genetics Program – Suite 300B, 984 Oliver Rd. (Prevention & Screening Clinical Services) | Closed December 27 & 28 and January 3 |
| Clinical Research Services Department (including Trials) | Closed December 27 & 28 and January 3 |
| Communications & Corporate Relations | Closed December 27 & 28 and January 3 |
| Complex and Chronic Disease (Bariatrics, CCDC) | Centre for Complex Diabetes Care (CCDC) – Closed December 27, 28, January 3 From Dec 29 – 31, services will be limited to inpatient services and urgent outpatient needs and labs. Regional Bariatric Care Centre & Paediatric Healthy Living Program: Closed December 27, 28, January 3 |
| Complex Malignant Hematology (on Unit 1A) | Closed December 27 & 28 and January 3 |
| COVID-19 Assessment Centre | December 25 & 26 – Closed January 1 – 8:00am – 4:00pm |
| Decision Support | Closed December 27 & 28 and January 3 |
| Diagnostic Imaging | Radiology: December 25, 26, 27, 28 and January 1, 2, 3: Weekend staffing but 24-hour coverage Interventional Angiography: Closed December 25, 26, 27, 28 and January 1, 2, 3 CT: December 25, 26, 27, 28 and January 1, 2, 3: Weekend hours (0730-2330). Call after 2330 hours. Mammography: Closed December 25, 26, 27, 28 and January 1, 2, 3 MRI: Closed December 25, 26, and January 1: On Call 8am-4pm Nuclear Medicine: Closed December 25, 26, 27, 28 and January 1, 2, 3 Ultrasound: December 25, 26, 27, 28 and January 1, 2, 3 – ED and in-patient services 7am-11pm (on call 11pm-7am) |
| EEG (Electroencephalogram) Service | December 24, 27, 31 – Closed January 3 – Closed (Not open on weekend) |
| Emergency Preparedness | Closed December 27 & 28 and January 3 (Not open on weekend) |
| Endoscopy | December 26, 27 – Closed (Staff available on call) January 3– Closed (Staff available on call) |
| Finance | December 25 – Closed December 26 – Closed December 27 – Closed December 28 – Closed January 1st – Closed January 3rd – Closed |
| Foundation Office | December 24- Closed at 2:00 PM December 27 – Closed December 28 – Closed December 31 – Closed at 2:00 PM January 3 – Closed |
| Forensic Mental Health Services | Out-patient Department: December 25, 26, 27, 28 – Closed January 1, 2, 3 – Closed |
| Fracture Clinic | December 25, 26, 27, 28 – Closed January 1, 2, 3 – Closed |
| Health Professions and Collaborative Practice | Closed December 27 & 28 and January 3 |
| Health Records | Main Health Records During STAT holidays, the primary contact for Health Records will be the Administrative Coordinator for urgent requests. Dec 24 – 0700-1900 Dec 25 – CLOSED Dec 26 – CLOSED Dec 27 – Regular hours 0800-1600 Dec 28 – 0800-1600 Dec 29 & Dec 30 – 0700-2200 Dec 31 – 0700-1900 Jan 1 – CLOSED Jan 2 and on – Business as usual ICP Health Records Dec 24 – Regular hours 0800-1700 Dec 25,26, 27, 28 – CLOSED Dec 29, 30 & 31 – Regular hours 0800-1700 Jan 1 – CLOSED Jan 2 and on – Business as usual |
| Hospital Elder Life Program (HELP) | HELP Coordinator, Clinical Nurse Specialist and Volunteers unavailable from December 25 – January 3 (inclusive) |
| Hospitalist Office | Closed December 27, 28 and January 3 |
| Housekeeping | Regular Hours |
| Human Resources | Closed December 27 & 28 and January 3 |
| Infection Prevention and Control | December 25 – On Call December 26 and January 1 – Reduced Staff |
| Information Systems/Information Technology | Dec 25 – No staff on site, after hours on-call emergency support only Dec 26 – No staff on site, after hours on-call emergency support only Dec 27 – No staff on site, after hours on-call emergency support only Dec 28 – No staff on site, after hours on-call emergency support only Dec 29 – Dec 31- Normal business operations, after hours through on-call emergency support Jan 1 – No staff on site, after hours on-call emergency support only Jan 2 – No staff on site, after hours on-call emergency support only Jan 3 – No staff on site, after hours on-call emergency support only |
| Internal Medicine Clinic (IMC) Anticoagulation Clinic and CHF/COPD Telehomecare | Anticoagulation Clinic and CHF/COPD Telehomecare: December 27, 28 – Closed January 3 – Closed Anticoagulation Clinic will not accept new referrals for peri-bridging from December 13, 2021 – January 4, 2022. Anticoagulation Clinic – December 29-31 – Contact Dr. Lise Mozzon for urgent requests only, no scheduled NP appointments. |
| Laboratory | Cytogenetics and Molecular Testing: Send-out for Cytogenetics and Molecular is not available on Fridays due to courier times (standard protocol).This practice will not change over the Christmas or New Year Holiday period.Thursday, December 23, 2021 – Samples must be received in the lab no later than 1200 (noon)Friday, December 24, 2021 – Cytogenetics/Molecular not available Monday, December 27, 2021 – Cytogenetics/Molecular not availableTuesday, December 28, 2021 – Cytogenetics/Molecular not availableThursday, December 30, 2021 – Samples must be received in the lab no later than 1200 (noon)Friday, December 31, 2021 – Cytogenetics/Molecular not availableMonday, January 3, 2022 – Cytogenetics/Molecular not available Histology/Pathology/Cytology: Monday, December 27, 2021 – Closed Tuesday, December 28, 2021 – Closed Monday, January 3, 2022 – Closed *Quick Sections still available with Pathologists on call. Flow Cytometry: Friday, December 24, 2021 – Samples must be received in the lab no later than 1200 (noon) Monday, December 27, 2021 – Closed Tuesday, December 28, 2021 – Closed Friday, December 31, 2021 – Samples must be received in the lab no later than 1200 (noon) Monday, January 3, 2022 – Closed Sample Send-out: Monday, December 27, 2021 – Closed Tuesday, December 28, 2021 – Closed Monday, January 3, 2022 – Closed |
| Laboratory Out-patient | Monday, December 27, 2021 – Closed Tuesday, December 28, 2021 – Closed Monday, January 3, 2022 – Closed |
| Laundry/Linen Services | Regular Hours |
| Library | Library Services will be unavailable December 27, 28, 29 and January 3. Library remains accessible 24/7 with ID card as usual. |
| Mail Room | Closed December 27 & 28 and January 3 |
| Maternity Centre | Closed December 24, 27, 28 & January 3 |
| Medical Affairs | Closed December 27 & 28 and January 3 |
| Medical Device Reprocessing Department | December 25 – regular hours December 26 – closed midnight shift only 2330-0730 December 27 – closed midnight shift only 2330-0730 January 1 -regular hours January 2 – closed midnight shift only 2330-0730 |
| Medical Transitions Clinic (MTC) | Closed December 27 & 28 and January 3 |
| Mental Health Services | Out-patient Areas: December 25, 26, 27, 28 – Closed January 1, 2, 3 – Closed |
| Northwest Region Pre-hospital Care Program | December 27, 28 – Closed January 3 – Closed |
| Nurse Led Outreach Team (NLOT) | December 27, 28 – No Coverage/Service January 3 – No Coverage/Service |
| Nursing Professional Practice | Closed December 27 & 28 and January 3 |
| Nutrition & Food Services | No change to the operation’s hours. Open from 5:00 am till 7:45 pm |
| Occupational Health & Safety | Closed December 27 & 28 and January 3 |
| Operating Room (SDC and PACU to staff to accommodate the OR) | December 20, 21, 22, 23 – 3 to 6 rooms running December 24 – 2 rooms running December 25, 26, 27, 28 and January 1, 2, 3 – non-elective only December 29, 30, 31 – 6 to 7 rooms running January 4 – Resume regular service |
| Pacemaker Clinic | December 24, 27 and 31 – Closed January 3 – Open |
| Paediatric Out-patients (POP) | December 25, 26 – Closed January 1 – Closed |
| Patient Billing (Cashiers) | December 24 7:30 – 5:00 December 25 Closed December 26 Closed December 27 9:00 – 5:00 December 28 9:00 – 5:00 December 31 7:30 – 5:00 January 1 Closed |
| Patient & Family Centred Care (PFCC) / Patient Advocate/Care Partner Laison (CPL) | PFCC & Patient Advocate: Closed December 25 – 28 & January 1 – 3 ED and In-Patient Care Partner Liasion: Modified hours 8:00 AM – 4:00 PM December 24, Closed December 25, 08:00 AM – 4:00 PM December 26 and full service December 27 & 28. No closures over New Years – full service. |
| Payroll | Closed December 27 & 28 and January 3 |
| Pharmacy | December 24-28: 0800-1700hrs December 29-30: 0800-1800hrs December 31-January 3: 0800-1700hrs *Pharmacist on call after hours |
| Physical Plant/Maintenance | Closed December 27 & 28 and January 3 |
| Portering | Regular Hours |
| Preadmission Clinic | December 25, 26, 27, 28 – Closed January 1, 2, 3 – Closed |
| Prevention & Screening Clinical Services – Suite 401, 984 Oliver Rd. | Closed December 27 & 28 and January 3 |
| Print Shop | Closed December 27, 28 and January 3 |
| Professional Practice | Closed December 27, 28 and January 3 |
| Psychiatry Services | Closed December 20-31 inclusive No new ECT assessments except for emergency ECT or non-emergency ECT start-upsLimited access to: Out-patient Brief Intervention Treatment Team services and non-emergency Consultation-Liaison assessmentsReduced number of physicians covering multiple on-calls |
| PFT (Pulmonary Function Testing) Lab | December 25, 28 – Closed January 1 – Closed |
| Purchasing & Northern Supply Chain | Closed December 27 & 28 and January 3 |
| Quality & Risk Management | Closed December 27 & 28 and January 3 |
| Rapid Access Clinic (RAC) | December 25, 28 – Closed January 1 – Closed |
| Rehabilitation Services | December 25, 26, January 1 – Closed December 27, 28, January 2, 3 – Weekend service January 1 – Closed |
| Renal Program | Home Hemodialysis: Closed December 25 and January 1 Hemodialysis: Closed December 25 and January 1 (Open December 27, January 3 in place) Multi-Care Kidney Clinics: Limited coverage from December 21 – January 5 (scheduled clinics are closed) Peritoneal Dialysis (PD): PD Unit will remain open through the season |
| Research Department (TBRHRI) | Closed Dec 27 & 28 and January 3 |
| Screen for Life Coach | December 23-28 inclusive – Closed January 1-4 inclusive – Closed |
| Seasons Gift Shop | December 24 – Open 9am – 1 pm December 25 to 28 – Closed December 31 Closed January 1 & 3 – Closed |
| Security | Continued 24/7 full service throughout the holiday schedule |
| Spiritual & Religious Care | Closed December 25-28 inclusive and January 1-3 inclusive *On-call only, available 0800-2300hrs |
| Staffing Office | Closed December 25 Weekend Hours December 26 Starting December 27 open 6:00 AM to 10:00 PM |
| Stores | December 25th and January 1st |
| Strategy & Performance | Closed December 27 & 28 and January 3 |
| Stroke Prevention Clinic | Closed December 27 & 28 and January 3 |
| Switchboard | Switchboard will be full service |
| Tamarack House | Closed December 24 at 1600hrs and reopens December 28 at 1600hrs Closed December 31 at 1600hrs and reopens January 3 at 1600hrs |
| Telemedicine | Closed December 27 & 28 and January 3 |
| Utilization Management | No coverage December 25 and 26 no coverage January 1 |
| Volunteer Services | Closed December 24 to January 3 inclusive |
