Requesting Mobile Phones, New & Replacement Process

Sent on behalf Information Technology


As of June 1, 2021 – Requesting Mobile phones, new and replacements will be changing!

Staff requesting a corporate phone will be required to fill out the request themselves, as opposed to the current process that requires the request to come from the direct report. An approval, through Help Desk – Self Service, will be required if the staff is not a manager or above.

Don’t know how approvals work? Follow this link for instructions:

https://heat.nwohospitals.net/HEAT/Modules/SelfService/#knowledgeBase/view/ECCB4493C23B44D19152F7AD377CA54F

Along with this change, the Mobility Allowance request located on the iNtranet will also be retired.

Please let us know if you have any questions buy contacting our Help Desk at 684-6411