Heart Month Spotlight: RCTs Dawn and Laura

Dawn Jacobson (L) and Laura MacMillan (R), RCTs at TBRHSC with a specialization in pacemakers.

Names: Dawn Jacobson and Laura MacMillan

Role: Registered Cardiac Technologist (RCT) with specialized training in pacemakers 

Why did you decide to become a Registered Cardiac Technologist (RCT)? 

We chose to become RCTs because we have a deep interest in cardiac health and technology. The field of electrophysiology is fascinating, particularly how advanced pacemakers,  Implantable Cardioverter-Defibrillators (ICDs) and Cardiac Resynchronization Therapy (CRTs) can dramatically improve patients lives.

Tell us about your role. 

As an RCT, our primary responsibilities in the Pacemaker Clinic include:

  • Assisting in the implantation of pacemaker and other cardiac devices, working along side cardiologists;
  • Setting up and programming pacemakers, ICDs and CRTs to ensure they function correctly according to each patients specific needs;
  • Conducting follow-up appointments to monitor the performance of the devices;
  • Educating patients about their devices, including how to care for them and what to expect after implantation; and
  • Working with medical teams to troubleshoot any device issues and ensure proper operation.

What is the most challenging part of your job?  

This role encourages continuous learning, as a key part of the job is staying current with  the latest advancements in cardiac technology.

What is the most rewarding aspect of your profession?

The most rewarding aspect of our profession is seeing the positive impact of our work on patients’ lives. Seeing patients regain their energy, improve their quality of life, and seeing how thankful they are. Knowing we play a role in their journey to better health is very rewarding.

Any advice for those considering a career in health care? 

Our advice for anyone considering a career in health care is to volunteer in health care settings to understand the environment. Health care is constantly evolving, so a willingness to learn and adapt is crucial. Always remember you will be working with people so understanding their emotions and concerns is an important part of a health care career.