Congratulations to January’s Patient and Family Centered Care (PFCC) Shout Out Winners, Kathryn (Kat) Giba and Katie Cardy.
Both Kat and Katie embody PFCC within our organization by showing a commitment to communication, collaboration, dignity, and respect for their patients, enabling them to remain key participants in their own health.
Keep up the great work!
Kat Giba, Nurse Practitioner – Out Patient Antimicrobial Team
As a Nurse Practitioner with the new Out Patient Antimicrobial Team (OPAT), Kat has demonstrated compassion, empathy and collaboration by offering flexibility with appointment times that allow for her patients to navigate their care while juggling the complexities of their lives.

Katie Cardy, Nurse Practitioner – Surgical Intake
Katie Cardy is a Nurse Practitioner with the Surgical Intake department whose colleagues have witnessed as always going above and beyond for her patients, always taking the extra time to listen to the patients, and truly caring about having positive outcomes for every patient she sees!

Do you know someone in our organization who consistently demonstrates exceptional Patient and Family Centred Care (PFCC)? We want to hear about them!
Simply send a PFCC Shout Out email to TBRHSC.PFCC@tbh.net and include the staff member’s name, department, and a brief description of what they did that deserves recognition.
Let’s celebrate the people who make this a truly patient and family centred organization.
