In response to the growing need for support at the hospital’s main entrance, Volunteer Services developed the Wayfinding Volunteer service last summer.

The mission of the Wayfinding Volunteer service is to create a positive, welcoming, and friendly first impression at this hospital for out-patients, visitors, and staff.

Based at the Main Entrance, these Volunteers provide supportive wayfinding assistance, escorts, and wheelchair transports to out-patients, Care Partners and Essential Care Partners, and deliveries to patient units within the main hospital building, Monday to Friday from 6:00 am to 6:00 pm, and on the weekends from 10:00 am to 4:00 pm.

IMPORTANT: Please note that at this time, Volunteers are not permitted to enter the Emergency Department, ICU, or the COVID-19 Unit for any reason, including for patient escorts or transports or deliveries of items.

Thank you for your understanding.