Shared on behalf of Blake Rathje – Manager, Strategic Sourcing & Distribution
On September 25, 2025, the Canadian Union of Postal Workers (CUPW) launched a national strike following the announcement from the government on Canada Post’s transformation plan. Effective immediately, the Mail Room will cease mail delivery to Canada Post. Mail can still be delivered using the following options:
- Time sensitive items requiring same day delivery or outside of Thunder Bay, will be sent via Purolator (note – Purolator will not deliver to PO boxes);
- Items within Thunder Bay, requiring delivery within a 2-3 day window will be sent via local Courier.
If mail was picked up from your department today, Friday September 26, 2025, it will be held in the Mail Room until Canada Post resumes service. If you had urgent mail in this pick up, please come to the Mail Room to retrieve it or to discuss the alternate solutions as mentioned above.
Canada Post will not process or deliver mail and parcels for the duration of the national strike, and some post offices will be closed. Service guarantees are suspended for items already in the postal network. Canada Post has notified customers that their scheduled pickups have been cancelled. No new items will be accepted until the national disruption is over.
All mail and parcels in the postal network will be secured and delivered as quickly as possible once operations resume. However, a national strike of any length will impact service to Canadians well after the strike activity ends. Processing and delivery may take some time to fully return to normal.
If you have any questions or concerns, please contact myself or Jennifer Svane at Jennifer.svane@tbh.net ext. 6202.