SP2026: Patient Experience

As part of our commitment to keeping staff engaged and informed on our Strategic Plan 2026, Strategy and Performance is sharing updates in alignment with the identified priorities: Equity, Diversity & Inclusion, Patient Experience, Staff Experience and Research, Innovation, & Learning.

The October 9th Operational Updates and Strategic Planning Meeting featured an update on Patient Experience: Substance Use and Addictions Strategy and was presented by Chad Johnson, Director, Trauma & Pre-Hospital Programs, Critical Care, Emergency, Respiratory Services, and Nurse Led Outreach Team (NLOT) and Crystal Edwards, Director, Women & Children’s Program and Adult & Forensic Mental Health.

Visit the Strategic Plan 2026 page on the Hospital’s corporate intranet, where these presentations, along with other resources can be found.