How do I request support from Communications and Engagement?
Do you need messaging, graphic, promotional or other content creation support for your project? We can help! All requests for Communications and Engagement support must be submitted through the online ticketing system at https://comms.tbrhsc.net/communication-request/. Communications service requests are reviewed by the Communications and Engagement team on a daily basis for priority sequencing.
Each staff member with a tbh.net account can access our ticketing system with their Novell credentials. If you’re having difficulty logging in, please contact a member of the Communications and Engagement team. We’ll help you reset your password or create a new account.
Daily INformed Newsletter: Submission Guidelines
- Send content directly to TBRHSC.GroupNews@tbh.net.
- Word (.doc/.docx) is the preferred format for content submissions.
- All submissions (e.g. event posters, memos, etc.) must adhere to our corporate branding and style standards. Contact a member of the Communications and Engagement team for assistance.
- Whenever possible, please include a high-resolution photo (.jpg) to accompany your item, especially for new hires and retirements (a member of the Communications & Engagement team would be happy to take the photo if needed).
- Indicate both the date to start posting and the expiry date.
- Please note that community events include any education, information or awareness-raising initiatives and activities happening in the community that support TBRHSC and TBRHRI’s Strategic Plan directions.
- Please ensure that content intended for the Daily Informed Newsletter has been approved by your department’s Manager/Director/VP prior to submitting.
Chronicle Journal Article Requirements
Our weekly Health Page in the Chronicle Journal is an excellent opportunity to share health care news and updates with our community. Your article can promote a new initiative or development, highlight an area of interest, or celebrate a recent success. You may choose to simply describe the services offered and how they are access, or feature a team or individual. Articles should be 300-500 words in length and include:
- Headline/Title.
- Photo with caption.
- Author’s name.
- A quote from the project/department lead or topic “expert”.
- A quote from a patient or family representative (if possible/applicable).
- Elements to consider when drafting your article:
- What is your article about? Make sure it is clearly stated at the beginning.
- Answer the 5 W’s (who, what, when, where, why).
- Simplify content as much as possible to make it appropriate and readable for the general public.
- How does your article include ‘a call to action’? Provide the message at the end, or a link to where more information can be found (program website, a number to call, etc.).
Once you’ve completed your article draft, Communications and Engagement will happily provide support to finalize the article, including editing services as required.
Websites
TBRHSC’s external website is designed to meet the needs of patients and families in Northwestern Ontario while supporting our Strategic Plan. Features include a strong linkage to our social media channels, a Google-optimized search function, easily accessible and high-demand information (facility maps, parking, accessibility, contacts), and a clean, easy to read design.
TBRHRI’s external website is designed to promote and inform the public on the patient-centred research happening right here in Thunder Bay. Both websites provide users with the flexibility to access the site on multiple platforms (smart phones, tablets, laptops).
Please submit any update or change requests at https://comms.tbrhsc.net/communicationrequest/
We’ll be sharing more in-depth information about our department and the services we provide. Keep an eye on the Daily Informed Newsletter and check out our toolkit for details.