Shared on behalf of Kristin Shields, Director of Quality and Risk Management
I am pleased to announce the appointment of Tram Dao as Manager, Quality and Risk Management. Tram begins her new position with Quality and Risk Management on April 17, 2023.
Tram has been with our organization for 11 years, starting as a Registered Nurse and five years ago moving into a Clinical Manager role for 2B. She holds a Bachelor of Science in Nursing Degree with First Class Standing and has completed Masters level courses in nursing research. Tram has provided leadership through quality improvement projects, including the addition of personal support workers to the interdisciplinary care team; a model which was later spread to other inpatient units. She is a previous recipient/nominee for the Walk the Talk President’s and Respect awards and has made significant contributions to the advancement of acute care and to the nursing profession as a whole.
In this Manager, Quality and Risk Management role, Tram will be responsible to provide leadership and development of the TBRHSC’s quality framework and ensure quality improvement strategies align with best practices. She will also lead the Quality and Risk Management team by identifying and advancing priorities across the organization in the areas of patient safety, quality and risk management. This position will report to the Director, Quality and Risk Management.
Please join me in extending a warm welcome to Tram in her new role.
Beginning April 17th, Tram can be reached in Room 3007, by telephone at (807) 684-6251 or email at tram.dao@tbh.net.