Hello, Boozhou, Bonjour,

As we enter the holiday season and close off 2022, please allow me a quick moment to express my sincere thank you for all your continued professionalism, endurance and compassion for the people we serve and to each other.

Whenever I speak to people external to our hospital these days, I remind them that while much of society has returned to some sense of ‘normal’, there is still nothing normal about what you are experiencing. In fact, I educate them on the fact we are currently the busiest and most stressed that we’ve been over the past three years. They are often surprised to learn this.

However, please know that the Senior Leadership Team and I are very much aware of how hard everyone is working, often under short-handed circumstances. What has been impressive has been the continued and incessant collaboration and teamwork evident across departments and units – all with the goal of enhancing the care experience.

Many of you will be working at some point through the holidays. Thank you for that. I truly do hope you are able to carve out some special time to be with your loved ones over the holidays. Your friends, family and neighbours all owe you a debt of gratitude.
If I missed you with our “happy holidays” cart, let me say now that I wish you all the
best of the season.

Moving into 2023, I look forward to connecting with you as we kick off our Staff Advisory Council, where we are aiming to advance our Staff Experience strategic pillar — to create and support an environment that enables us all to work together, grow and thrive.

Happy holidays, and all the best for a better 2023.

Please feel free to reach out to me if you have comments on this blog or connect with me for any other matter. You can reach me at: rhonda.ellacott@tbh.net.