| Updated May 5/20 | ||||||||
| Community Partners | ||||||||
| Business Name/Clinic | Contact # | Change to Services | What has Stopped? | What is Altered? | What Stays the Same? | Hours of Operation | Comments | |
| As of July 24th, everyone needs to wear a mask or face covering when in public at any organization | ||||||||
| Health Services | Port Arthur Health Centre | Olena Mccuaig 251-2505 | Reduced vistation hours to clinic. Dr. doing phone calls via patients, morning and evening clinics.Update Apr 7/20: apts screended by Drs first. | ECG possibly stopping, board meeting March 24th @ board meeting, Lifelabs closed, othamology reducing hours | Hours earlier, walk-in clinic [only 2 per day except Friday mornings, only one on Friday]. Saturday 10am-1pm, only for patients of PAC. Chaned 4 patients inside per hour. |
Mon - Friday 9am-5pm Sat - Sun 10am - 1pm | Running low on supplies for Covid-19 precaution. No changes to report as of April 1st, 2020. Update Apr 7/20 - roughly 10 casual staff laid off. May 4/20 no changes, please call bi-weekly June 1st - updated June 16th - updates June 30th - no updates July 14th - no updates July 28th -no updates August 12th - no updates September 1st - no updates |
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| Medical Oaks - Academy | Receptionist 807-344-4540 Sherri Lee - main contact |
All appts over the phone, including rostered and walk-in patients | In-person visits, footcare, chrioproacters, nurtrition services are open but via phone. No new intakes. Chiropratic emergency visits only, closed April 9th. Apr 15/20 Footcare and Chiro closed, only emergency chiro available. |
All appts over the phone, hours are now 9-5pm. No evening appointments. Offering prescripton delivery |
Mon-Fri, 9-5pm - extended hours Sat 10am - 1pm |
Re-directing patients as needed, but allowing some patients as long as have not been out of country within 14 days, etc. May 4/20 -please call bi-weekly now May 19 - no updates- seeing patients via phone June 1st - no updates June 16th - no updates June 30th- no updates July 14th - updated July 28th - updated August 12th - no updates September 1st - no updates |
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| Algoma Clinic | 807-344-4077 | Everyone screened before coming in, 1 person/appointment | Open with chiropracter Looking to have physician in coming weeks |
Mon &Thurs 9-5:30pm Tuesday and Friday 8-2pm Wednesday 3-7pm |
June 16th - updated June 30th - no updates - no answer July 28th - updated August 12th - no updates September 1st - updated |
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| Waterfront - Oak Medical | Clinic 807-767-0620 Pharmacy - 807-767-7002 |
3-4 patients at a time, extra person when clinic is open. | Clinic hours -Monday-Friday 8-4, Pharmacy Hours Saturday Sunday 10-1 , close for lunch 12:30-1pm | July 28th - updated August 12th - no updates September 1st - no updates |
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| Thunder Bay Medical Centre | Kylie 683-4423 Update: New manager - Kylie Scavarelli, use same phone number |
BMB no longer offering. Mammograms Tuesdays only. Xrays Mon- Thursday. | BMB not offering, no walk in x-rays, no phenumia x-rays.No echocardiograms | Xrays are one location- 10th ave location only shortening hours- hours will vary depending on patients' appointment(s), appointments are by appointment only, no walk-ins. | Ultrasound still working Monday-Friday | Still open. 8-4 Serving Bag lunches only outside. | Update Apr 7/20 - email Kylie at kscavarelli@tbmed.ca *Apr 27/20 nothing new since last update* May 4/20 - left message with Kylie May 19 - no updates - 1 DI tech working working |
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| Superior Family Health Organization | Clinic manager: Jennifer 345-6393 do not give # to patients | All non-urgent appointments are being rescheduled and moved to phone appointments where possible. | All programs through Superior Family Health Team are currently suspended and those with appointments will be contacted | Appointments are being rescheduled and moved to phone appointments where possible. There is point of entry screening in place. |
Walk in clinic still the same. Update: Apr 7/20 Walk in clinic remains open, as patients call pre-booked as they are closing earlier. |
Our phone hours are Monday through Thursday from 9:00am to 12:00pm and 1:00pm to 4:00pm, Fridays 9:00am to 12:00pm. | physicians will be phoning all patient regarding health issues.Jennifer in meetings (April 1/20) Update Apr 7/20 short staff, higher amount of phone calls *Apr 27/20 - no new updates* May 4/20 - no new updates May 19 - no new updates June 1st - no updates June 30th - no updates July 14th no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Lakehead University Student Health Centre | Lakehead Unveristy Health manager: Melony Schutte 807-343-8989 | Phone consults only whenever possible with exceptions. Councilling by phone or Zoom, staff rotation shifts Phsyicians stictly phone calls. | Non-essential services. No immunizations, IUD consults,etc. No Lifelabs currier allowed in clinic. | Case by case situations dending on clients. | Receptionist still booking patients phone appointmments only |
Regular hours: Monday Friday 8:45-4:15. Thursday closed at 3:30. All closed 12-1 for lunch daily. | Clinic is still open. If have covid-19 symptoms directing to Telehealth. Services are decreasing - April 1st no doctor in building as no booked appointments. N/A Apr 7/20 *Apr 27/20 - no new updates* May 4/20 - no changes. Email Melony bi-weekly at shcclin1@lakeheadu.ca call bi-weekly May 19- emailed June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no responce, no updates September 1st - no responce, no updates |
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| Golf Links Community Clinic | Grace Mapaso. 807-622-3995 |
Phone appointments only Dr. Spicer's clinic closed Thursday nights. | Sugeries, endos. Ambulatory apts have stopped, only urgent care appointments. | Walk in closed, only come if you have an appointment | Staff still in office, and hours - only in person appointments if necessary and in advanced |
Mon-Friday 9;00 am to 4:30 pm Close from 12 to 1 pm Ask that no one comes to office unless completely necessary - appts. Done over phone | Apr 7/20 Dr Mapaso in office doing more telephone appointments. No other changes May 4/20 - NA May 19- No updates June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates indicated July 28th - no updates August 12th - no updates September 1st - updated |
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| Ridgeway Clinic | Call Pharmacy - 807-623-7431 | None. | Not running any clinics as no physicians | Pharmacy hours have changed 9-5pm | N/A | Clinic still closed | Dr.Sachdeva - moved from Thunder Bay, Dr. Remus not back until end of april No changes as of April 7th/20. May 15 - Talked to pharmacy, they said the closure wil likely extend but hasnt been public yet June 1st - no updates June 16th - no updates June 30th - updated July 14th - no updates july 28th - no updates August 12th - no updates September 1st - no updates |
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| NorWest Community Health Centre - Thunder Bay | 807-622-8235 main reception | Walk in clinic still open, Monday - Thursday 4:30-8pm. Friday 1-4pm Sat/sun 10-3. Start registering patients half hour prior to opening, closes as reached full capacity. Health care providers, therapists, dietitians and our community health workers are |
Ear flushes. No in person visits unless urgent. All visits over the phone | All patients visits over the phone. Any that are deemed urgent are seen Tuesday mornings. Starting to reopen some programs |
8:30-6:00pm Monday - Thursday 8:30 - 4:30om Friday 10:00am - 3:00pm Saturday - Sunday |
Walk-ins are open to general public. Update Apr 7/20 - All appointments are now via phone. *Apr 27/20 - no new updates* May 4/20 - update bi-weekly May 19- No updates June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - updated AUgust 12th - updated September 1st - no updates |
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| Walk-in | 807-622-8235 main receptio | Walk in services remain open. |
All visitors and clients will be screened prior to entering the building, one by one at the main entrance (back parking lot). | Walk in clinic strictly via phone May 4/20 walk-in hours are now 2:30 pm to 6 pm M, T, W, TH. Friday, Saturday & Sunday remain the same Accepting people in person if condition requires it. |
Monday - Thursday: 4:30pm - 8:00pm Friday: 1:00pm - 4:00pm Saturday: 10:00am - 3:00pm Sunday: 10:00am - 3:00pm |
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| Rapid Access Addiction Services (RAAM) | Main clinic # 807-626-8478 | RAAM will remain open for scheduled appointments only and will be offering phone and virtual visits. | Most face-to-face minimal. Councillours are working from home. | Still taking walk-in clients or OTN if possible. Peer support available over the phone. |
Hours have changed to Monday - Friday 2:00 to 5:00 pm | Services are being offered off-site. Clinic is handing out small emergency food kits, harm reduction kits such as needles, crack and meth kits, naloxone kits and delivering them in them in the community. Apr 15/20 - RAAM clinics are now operating out of Norwest Community Health Centre ONLY, during regular clinic hours Mon-Fri. Walk-ins have been paused. |
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| Path 525 (supervised injection site) | 807-622-8235 main reception. Apr 15/20 - Brad available at cell 631-7563 |
Remains open | No phone or public washroom, no coffee. | Harm reduction supplies given outside at screening point. Clients allowed in for comsumption only. | 6 days per week (10am-6pm) entrance for Path 525 clients only |
Updates Apr 7/20 - COVID-19 screening before entry. Apr 15/20 - Had 3 injection booths, now has two booths. Staff now wearing full PPE May 4/20 - NA September 1st - updated |
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| Spence Clinc | Lynn Irving - 626-1149 (administrator) |
Not providing face-to-face contact. All patients that are booked for an apt will have a dr call them whether urgent or not. | Spence Clinic Walk-In - Closed | Patients who call in who do not have an appointment but wish to see a dr. will be directed to speak with the dr over the phone. | Open reg. hours 900-430 | Some staff have been asked to self-isolate and some are off sick, minimum 2 weeks therefore short staffed. Apr 15/20 - no changes call back in 2 weeks May 4/20 - no changes call in 2 weeks May 19 - no updates June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no answer - no updates July 28th - no updates September 1st - no updates |
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| White Cedar Walk In Clinic | main clinic # 807-475-4357 | Clinic is closed and will re-open when they feel it's safe to do so. | immagration medicals are on hold | Dr. Anthens refilling prescriptions by phone. Seeing patients as well. |
Pharmacy is open - M to F - 8:00 am to 5:00 pm Sat - 9:00 am to 1:00 pm Closed Sunday |
Open - 9:30 - 4:30pm | No messages as there are no staff in the clinic. Update Apr 7/20 - no updates May 4/20 - update bi-weekly now May 19- no updates June 1st - no updates June 16th - no updates June 30th - updated July 14th - no updates July 28th - no updates September 1st - no updates |
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| Fort William Family Health Team | Nathanal 807-626-1204 excuitive directior | Majoritity of visits via phone, no waiting rooms if in person. Walk in clinics are cancelled Monday afternoon and Fri/Sat morning |
None. | Dietiary apts via phone. Walk in clinic patients are to wait for dr in vehicle, dr does phone assessment. Dr's working from home, working one half day per week in office for F2F appts Have a email set up for patients to send information or request information for physicians |
staff still working, hours same. No chronic disease programs running. Diabetic days being done over the phone - adding additional walk in clinics next week |
Monday to Friday. 9:00-5:00pm closed 12:30-1:30 for lunch. Walk -in clinic by phone Monday to Thursday 3pm- 7:45pm |
Screening each patient for Covid-19 symptoms if they require to be in the building. May 6/20 - updated June 16th - no updates July 28th - no updates August 12th - updates September 1st - updated |
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| Aurora Family Health Clinic | Shannon Frizel (Aministration) - 626-1234 | Patients will be seen over the phone Patients will be contacted by HCP when to book next appt |
In-person visits | Urgent visits will be seen in-person Screening upon entering building Telephone visits from doctors Urgent visits only available after being screened - patients wait in car for doctor to screen and ok them to go in |
Monday, Friday and Saturday walk-in clinics suspended until further notice. Only over phone. 8:30-5:30 | Apr 27/20 - no new updates* May 4/20 - updated May 19 - no updates June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - updated August 12th - no updates September 1st - no updates |
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| Thunder Bay District Health Unit | Infectious Disease: 807-625-8318 | People are screened indiviuals for Covid-19 to enter building. Immunization services limited. | Healthy babies program community visits are on hold. Dental on hold. Immunization, travel clincs, flu clinics, parenting sessions, cookings programs, school health programs, vision screening, physical literacy program, oral health , healthy smiles ontario progam, seniors dental care program (please telephone) | High Risk patients are prioity. Hours are into evening shifts for staff. Programs offered in limited ways: Tobacco Cessation & Enforcement, Community Food Access, Healthy Babies, breast feeding support, street nursing, flu clinics for kids under 5, needle exchange program, seniors dental care, nursing services and healthy smiles | Departments are running as usual - some staff working from home - call centre staff working from home | Monday - Friday 8:30-4:30pm | Staff are on-site and phone-lines are open.If your questions are specific to COVID-19, call us at (807) 625-5900 Option 2 | |
| Dawson Heights Walk-in Medical Clinic | As of March 30, beginning to have all patients call and schedule appts over the phone - if necessary, HCP will do OTN to see patient | Limiting in-person visits | Rostered patients and walk-in patients are being triaged to use phone system and have appt. scheduled over the phone | Reduced hours - Walk-In is open 9:00am-4:00pm, no evenings and weekends | May 4/20 - Busy May 19- busy June 1 st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - updated August 12th - no updates September 1st - no updates |
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| Harbourview Medical Clinic | Spencer 807-346-1240 x 61998 Apr 15/20 - Spencer's ext not working contact reception to be transferred. |
NP and Dr's will do phone calls only. | Patients coming into building. No babies allowed in the clinic- therefore no immunization. | Walk-in clinic open for rostered patients only - M-TH (patients will be given phone appt. with HCP) Walk in is strictly phone calls. Update Apr 7/20: Immunizations being offered again, only if needed. Nurse offering allergy shots if necessary. Walk-in patients can call 698-7405 and Dr. will call them. |
Hours haven't changed. Staff still working | Screening all patients Open Monday - Thursday 5pm-8pm Saturday 10-1pm |
Patients are asked not to come to clinic unless directed by staff. Apr 27/20 - no new updates May 5/20 -updated May 19- updates june 1st - no updates June 16th - no updates June 30th - updated July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Mountdale Family Health Clinic | 807-577-5676 | Conducting all appointmments by phone. | Walk-in clinic continues normal operation, will be reduce to urgent presentations only Mon, Thurs 5:00 pm 0 8:00 pm Saturday 12:00 pm to 3:00 pm |
8:30 am to 5:00 M to Thursday 8:30 am to 4:30 pm Friday No phones being answered between 12:30 pm and 1:30 pm |
Work notes are not being provided by the clinic May5/20 - updated May19- no updates June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Umbrella Medical Clinic | 698-7200 | IV incerts and removals have stopped at this time | All staff including doctors are working from home. All appointments via phone. STI testing are being directed to Lifelabs | Open for appointments and urgent visits | Phones not answered between 12:30-1:30 Apr 15/20 - appts can be made by calling or emailing info@umbrellaclinic.com May 5/20 no updates May 19 - no updates June 16th - no updates July 14th - updated July 28th - no updates August 12th - no updates September 1st - no updates |
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| Specialties | ||||||||
| Northern Respiratory | 807 (620)-1665 (Steve) also triage number | closed show room to walk-in - one-on-one | staff at store will check faxes and check messages periodically | On-call oxygen still available - RT in community still seeing clients as needed | Open; reduced hours 10am - 3pm Monday - Friday, curb-side pick-up, store front pick up, store front open with social distancing OPEN by appointment |
available for Hospital needs May 19 - no updates June 16th - updated June 30th - no updates July 14th - updated July 28th - no updates August 12th - updated September 1st - no updates |
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| Medigas (Home oxygen, equipment and support) | 807-345-8288 | office is closed to public clients no longer coming to to office |
still working on how to serve clients at home to set-up equipment |
working regular hours, but office closed OPEN - curbside pick up for now |
waiting for call back from RN to discuss further details May 19 - busy July 28th - updated August 12th - updated September 1st - no updates |
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| Shoppers Home Health (now called Wellwise | (807) 345-6564 main | Appts have shut down - new CPAP set-ups are done remotely ; - no mask-fitting or demos, - not doing compression stocking fittings |
Store front still open, but limiting browsing - hours have changed | Still able to order new equipment for exisiting clients |
supplies - can call ahead or deliver, retail store still open but limiting - limiting rentals and encouraging buy - not going into client's homes |
hours - 9-5pm M-Sat, closed sundays | May 19 - updated June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no update September 1st - updated |
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| LifeLabs | Customer Care Centre 1-877-849-3637 | Port Arthur Location - closed | Some Patient Service Centres (PSC) have closed; can make appts. online to avoid waiting in line | Re-depoying non-essential tests to focus on urgent public health needs. Hours altered and closing portions of PSCs. Offering some virtual consultations. | Ask that everyone wears a mask | Vary depending on location. | Not testing for Covid-19 at patient service centers. Apr 15/29 - Encourages patients to use apt booking system or virtual app-save my spot to limit walk-in traffic. Offering some staff who are able to work from home that option. June 30th - updated July 28th - no updates August 12th - no updates September 1st - no updates |
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| Child Care Services | ||||||||
| Emergency Child Care Services Available free of charge to critical essential workers with no other child care options - no cost | Apply online @ www.thunderbaychildcare.ca Questions to be directed to Louise Piercey, Manager, Child Care & Early Years Programs @ louise.piercey@tbdssab.ca | 2 centres in the City of Thunder Bay and 1 in Geraldton | Algoma Child Care and School House Child Care in Thunder Bay , Grace Remus Child Care, Ogden Child Care Centre, Licensed Private Home Child Care | Monday - Friday 7am - 530 pm | ||||
| City Day Cares | Algoma Child Care | 807-684-3272 | Open and providing child care to essential workers under TBDSSAB School House Playcare is also providing this support |
Open preschool Not open for before or after school prgrams |
7am - 530 pm | May 5/20 - providing care to critical essential workers May 19 - no updates june 1st - no updates - still essential workers child care June 16th - open for essential service child care September 1st - updated |
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| Grace Remus Child Care Centre | 807-684-3594 | Implimented protocols for safety and hygiene, screeners at door, parents not allowed in, enrolment decreased due to guidelines. | As of September 1st, staff have to wear masks and eye protection | 7am - 530 pm | May 5/20 - updated May 19 - updated June 1st -updated June 16t - updated June 30th - updated July 14th - no updates July 28th - updated August 12th - no updates September 1st - updated |
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| Ogden Child Care Centre | 807-625-3810 | Did not answer calls and hasn’t updates voicemail past June 9th | Not ready to open | 715am - 530 pm | May 5/20 - updated May 19 - updated June 1st - updated June 16t - updated June 30th - updated July 14th - no updates July 28th - no updates August 12th - no updates Septemeber 1st - no updates |
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| Woodcrest Child Care Centre | 807-684-3687 | Updated voicemail stating they are hoping to open in September and have a survey for public to fill out by September 2nd | Not ready to open | 730am - 530 pm | May 5/20 - updated May 19 -no updates June 1st - Updaed June 16t - updated June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - updated |
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| Licesned Private Home child care | 807-623-1767 | Did not answer calls and hasn’t updates voicemail past June 9th | Not ready to open | May 5/20 - updated May 19 - updated June 9th - updated June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Private Day Cares | All child care got the ok to open, protocols need to be put in place | |||||||
| Little Lions Waldorf Daycare | 807-344-2283 Main Office | No answer - No voicemail message advising suspended/closure |
Locations- Agnew H. Johnston, Claude Garton, Clarke Street Childcare Centre, June Steeve-Lendrum Center, McKellar Park School, Kingsway School, St. Paul School, St. Pius Schook, Valley Central Public School | |||||
| George Jeffrey/Sherbrooke Community Daycare | 807-625-6793 | Closed | May 4/20 - updated May 19- no answer June 1st - no answer- assume closing extended June 16th - closed, offering online advice for home June 30th - no updates July 14th - no updates July 28th - no updates September 1st - no updates |
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| Schoolhouse Playcare Centre of Lakehead Inc. | Rhonda - 807-622-6910 | Providing care for critical essential care worker families | Opened June 29th , Grey street, St. James and St. Martins locations all open. New protocols All can open September 1st |
Open 7 am to 5:30 pm |
Locations: Corpus Christi School, St. James School, St. Martin School, Grey Street School, Wesmount May 19 - no updates June 16th - updated June 30th - Updated July 14th - no updates July 28th - no updates August 12th - updated |
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| Nanabijou Child Care Centres Lakehead University | 807-343-8369 | No answer - No voicemail message advising suspended/closure | May end the before and after school programs | At 70% of existing families but loosing capacity for school aged children | May 4/20 - no updated voice mail for closure extension May 19 - no updates June 16th - updated July 28th - updated August 12th - no updates September 1 - updates |
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| Step by Step - | 807-622-3383 | Starting to reach out to clients | Closed | May 4/20 - no updated voice mail for closure extension | ||||
| Step by Step - | 807-577-7355 | No answer - No voicemail indicating closure | Starting to reach out to clients | Closed | May 4/20 - no updated voice mail for closure extension | |||
| Mahmowenchike Family Development Centre | 807-623-9580 | No answer - No voicemail indciating closure | Remaining closed until September | Closed due to COVID-19 pandemic and manadated closures until furthern notice | Located in St Vincent School/St Ann School June 16th - updated Septemebr 1st - no answer |
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| Communities Together for Children | 807-624-5690 Kim Couch, Ed 624-5691 |
Now taking appointments on website. Not ready to reopen - planning stages. | All drop in porograms closed until furthern notice | Updated May 4/20 June 30th - updates July 14th - updated July 28th - updated August 12th - no updates September 1st - no updates |
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| Harbour View Child Care Centre | 807-345-5633 | Reopening - ultered ratios of children to staff - plan to open school aged programs |
Updated May 4/20 - no voicemail indicating closure May 19th - no answer June 16th -no updates June 30th - no updates July 14th - updated September 1st - updated |
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| Grenveille Wee Wonders Day Care | 807-766-9671 | No answer or changed voicemail | Updated May 4/20 - no voicemail indicating closure May 19th - no answer June 16th -no updates June 30th - no update July 14th - no answer - no update indicated online July 28th - no updates September 1st - no updates |
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| Jumbo Gardens Day Care | 807-684-3687 | Voicemail indicates hope to reopen soon | Closed | June 1st - updated June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - updated |
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| Rural Roots Children Centre | 807-475-7644 | Looking to reopen August 31st | Closed | June 1st - updated June 30th - no updates July 14th - no updates July 28th - no updates August 12th - updated September 1st - no updates |
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| Children Services | ||||||||
| Children's Centre Thunder Bay | 807-343-5000 http://www.childrenscentre.ca | Posted on CCTB website: As of 8:30 AM pm Wednesday March 25, 2020 | The following face-to-face services remain suspended: a. Home-visits and Home-based services - families will be supported by your worker and case manager, using the phone and internet. b. Pre-school Speech Services. Service will be provided over the phone or internet. Your worker will contact you to check-in and arrange for services where possible. c. Infant development clinics are cancelled, however, Infant Development service are available by phone or internet. d. Special Needs Resources in Child Care are suspended. Staff will be providing support over the phone. 3. All Group Services have been cancelled. Our plan will be to rescheduled to May with the option of virtual service. Prior to all onsite appointments, staff will be calling clients to screen and confirm need. | he following services are currently operating – some are being provided in person and some by phone/internet a. Reception – we are open for phone calls and walk-in but requiring social distancing, cleaning and screening. b. Walk-in (Talk-in) Counselling – this program will continue to operate on Wednesdays over the phone and in person at the Children’s Centre. c. STAT Unit (residential) – continues to operate, but has suspended all admissions d. Supervised Access Program – continues to operate as long as we have sufficient staff to provide service. e. Child and Youth Mental Health Services - this program remains open; however, we will provide services in a variety of ways including phone, zoom and inperson. Services include but are not limited to: Wednesday walk-in/talk-in; First connection, Counselling and Therapy and Assessment where possible. We continue to accept referrals for service and will provide all necessary supports and services as required. f. Complex Special Needs Services – continues to operate but will implement containment measures as appropriate g. Coordinated Service Planning – continues to operate over the phone or internet | Children’s Centre Thunder Bay provides our community essential services and remains open, while continuing to strictly follow Government Directives and Public Health advice. Despite the fact that many of our staff are self-isolating where required and working from home, we are here to help and provide much needed supports and services. Moreover, to keep everyone safe, we are committed to the practice of social distancing, screening and cleaning. | Open daily from 8:30 - 4:30, accepting referrals and offer face - to - face with physcial distancing. | May 19 - updated June 1st - no updates past May 25th June 16th - no updates June 30th - updated July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Wesway | 807-623-2353 Toll-Free: 1-888-623-2353 website: respite@wesway.com | Posted on Website effective March 20, 2020 | A COVID-19 procedure update: The office remains open. We are still attempting to change visitor and staff behaviour when accessing the office so that visitors: 1. Stop to take the screening test, and 2. Keep the required distance from the administration staff when the visitor has questions or requires further directions. | As a result the following change is in effect immediately: The front door is now locked. Access to the office for visitors is by ringing the doorbell and following the instructions posted on the front door. Additionally, if you are talking to people who will be accessing the office, please inform them of the new procedure. |
The office remains open. | Monday - Friday 9 - 430 | From WeswayFaceBook Page -- Support Group The Ontario Caregiver Organization has launched the online Caregiver Support Group: Supporting Caregivers through Social Isolation. The support groups will be offered: Mondays 7:00 p.m. – 8:00 p.m. Wednesdays 10:30 a.m. – 11:30 a.m. Thursday 2:30 p.m. – 3:30 p.m. Saturday 11:00 a.m. – 12:00 p.m. These one-hour discussions offered multiple times a week are driven by caregivers for caregivers. You can join by your choice of computer or phone; and with a maximum of 10 participants per session, everyone has a chance to participate and learn from each other with a goal of minimizing the isolation & loneliness of COVID19. June 16th - no updates still open June 30th - no updates July 14t - no updates August 12th - no updates September 1st - no updates |
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| George Jeffrey/Sherbrooke Community Daycare | 807-623-4381 website: www.georgejeffrey.com | COVID-19 Update - Notice of Closure Cntinue to check our website and Facebook page for future updates Extended to May 19, 2020. Little George's Child Care will remain closed until further notification from the Ministry of Education. |
Based on information provided to us by applicable local, provincial and federal authorities, and in consideration of the safety of our clients, families, and staff, George Jeffrey Children's Centre, has decided to suspend all in-person visits and to close the Centre . Little George's Child Care Centre has closed as per the request of Lakehead Public Schools. This plan will be in effect until at least April 20, 2020 pending further information. |
Limited administration will continue for departments that can work remotely from home. Apr 20/20 - accepting and processing referrals, responding to inquiries and continue to develop and implement ways to remain connected with clients and families. |
Able to open, with limitations | May 4/20 - udpated June 1st -updated June 16th - updated June 30th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Children's Aid Society | 807-343-6100 Toll free: 1-800-465-3905. www.thunderbaycas.ca |
As of March 16/20, access to any of our sites (including those in Nipigon, Geraldton and Marathon) will be restricted to employees, couriers, those with appointments and anyone reporting child protection concerns. | Screening questions will be asked before being permitted entry to bulidling and hand sanitzing | Still Open. Even though business practices have been modifed to respond to COVID-19, Core Protection services confirnue. | ||||
| Dilico Anishnabek Family Care | 807-623-8511 Toll free: 1-855-623-8511 website: www.dilico.com |
Effective Wednesday March 25, 2020 we will be providing essential services only. | Dilico offices remain closed to the public | Dilico offices remain closed to the public Archibald Site is open for patients |
CHILD WELFARE SERVICES • Dilico child welfare services will continue to be available for children, families and communities during this time. Services include: • Intake & Investigation • Family Wellness Services • Customary Care • Foster Care, Kinship Services. Emergency servicie will continue to be avaialble 24 hours a day. | May 19 - all servcies still down call back biweekly June 1st - nonew updates June 16th - no new updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Partners in Rehab Community Therapy Services | (807) 683-9500 Toll-Free: 888-855-0772 Email: administration@partnersinrehab.ca spoke to Karen Pantello, Managing Partner Mar 26/20 March 30th COVID-19 Alert on Website parnersinrehab.ca |
As of March 30, 2020 - - no changes to services -- all services still available with exception of outpatient department is closed -Telehealth and Virtual therapy available to clients in need of these services. Emergency cases available by appointment | Outpaitent Department closed -Telehealth and Virtual therapy available to clients in need of this service. - Partners in Rehab continues to remain open for home care therapy services. (ie. Physio therapy, occupational therapy, speech language pathol - starting to open outpatient clinic | Screening procedures in place -- Prioritizing services in anticipation of more Restrictions | Still accepting Referrals. Still face to face appointments as well as tele/vido conferencing. | Monday - Friday 8:30am-430pm Added virtual therapy Outpatient clinic fully open, contact office for assessment appointments |
May 19 -updated June 1st - no new updates June 16th - updated June 30th - no updates July 14th - updated July 28th - no updates August 12th - no updates September 1st - no updates |
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| Mental Health | CMHA | 807-345-5564 (Tiffany) | overall, outreach services and inhouse serivdces suspended | staff available virtually or by phone | first place clinic (early psychosis clinic) - still providing intake virtually. Lots of resources on line on how to deal with these trying times. http://cmha.ca | M-F 8:30-4:30 | ||
| Crisis Resonse | 807-345-8282 | No change | Mobile Unit suspended and Crisis Support Residence suspended due to Covid-19 | 24/7 | CRISIS RESPONSE SERVICES - Thunder Bay - 807-8282 District /Toll Free - 1-888-269-3100 | |||
| Alpha Court | 683-8200 Nicole | Day centre closed. There will be a cell number added to website for calls | On call is reducing face to face contact, doing more phone and computer calls. On call operates Mon-Wed and Fri from 1pm-4pm. Please call 807-683-8200 to speak with an on call worker. | Staff Will be reaching out via phone or other virtual means on a regular basis to the people we serve. | In person outdoor programs (Facebook has daily schedules) | 830-430 on call 1pm-4pm Monday - Friday Still reducing face - to - face daily Program calendars on Facebook Daily virtual sessions varying in topics on Facebook |
On April 6 on call running again by phone or they will screen first and can do face to face once screened. May 19 - no updates June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - updated September 1st - updated |
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| Thunder Bay Counselling | (807) 684-1880 | Groups, drop-in services and training events have been paused until further notice. | COVID- 19 continues to evolve quickley. As a result, we are not providing face-to-face service at this time. Please call us at 807-684-1880 during regular working hours to make other arrangements for your appointment. Please contact your worker to cancel or make other arrangements. AND contact your health care provider, the Thunder Bay District Health Unit 807-625-8318, or Telehealth Ontario - 1-866-767-0000. Any no show fees will be waived until further notice. | Phone and video counselling. Active on Facebook |
Regular Hours - 8:30-4:30 | May 19 - no updates, everything virttual, directing to crisis response is emergency June 1st - no updates all virtual June 16th - no updates June 30th - no updates July 14th - no updates July 28th - updated August 12th - no updates September 1st - no updates |
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| Education | ||||||||
| Lakehead Public Schools | Board office: could not contact: CLOSED | Closed until April 6th, 2020 and potentially longer. Update Apr 7/20 - closed for teachers until May 1st, closed to students until May 4th. Will re-evaluate closer to date. Updated Apr 27 - Closed until May 31 |
Schools opening - modified and restrictions in place | September 1st - updated | ||||
| Catholic School Board | Board office: could not contact: CLOSED | Closed until April 6th, 2020 and potentially longer: Updates Apr 7/20 - Closed until April 30th to re-open May 1st. Updated Apr 27 - Closed until May 31 |
Schools opening - modified and restrictions in place | Update Apr 7/20 - For informaiton about online learling at home please check information on the school's website May 19 - no updates June 1st - virtual for remainder of the year September 1st - updated |
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| French Board | Board office: could not contact: CLOSED | Closed until April 6th, 2020 and potentially longer Update Apr 4/20 - closed until Apr 30, re-open May 1st. Updated Apr 27 - Closed until May 31 |
Schools opening - modified and restrictions in place | Update Apr 7/20 - Can contact Candace at clcorbet@tbcschools.ca. For information about home school please check the website. September 1st - updated |
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| Lakehead University | temporarily closed | Meetings now offered via Zoom or phone. | Acadmeic and career zone are closed. Apr 27/20 - |
Meetings now offered in different ways depending on staff. | Classes online, labs modified | Closed. No date given as to when reopening | students can e-mail ssc@lakeheadu.ca Classes = online September 1st - updated |
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| Con College | Main reception 807-475-6110 | No in class instruction, impared students can book computer space, no gatherings, tutoring and councilling now via phone. | In class services have stopped Apr 27/20 - |
student services are now via phone or online learning | Classes online | Monday-Friday 8:30-4:30 | classes closed. dedicated covid-19 email: covid19@confederationcollege.ca September 1st - updated |
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| Housing | ||||||||
| TBDSSAB | 807-766-2111 Toll free: 1-877-281-2958 website:www.tbdssab.ca Contact: Krisytn Lovato-Day, Acting Supervisor, Communication & Engagement 766-4219 or cell 633-5193 and for a list and details of COIVD-19 Relief Programs including Emergency Child Care for Essential Workers visit www.tbdssab.ca/covid-19-response | Effective Mar 25th - offices open to public from 10am -3pm. Limiting number of phones and computers available to public. Limiting face-to-face time with clients and suspending all non-emergency appointments until further notice.. Maintenance concerns still being resolved. COVID-19 Relief Programs to assist Non Profit housing providers, tenants, applicants and families, and people at high risk of or experiencing homelessness. - Non-Profit Housing Partnerships - Expanded Ontario Works Emergency Assistance -Expanded Ontario Works Discretionary Benefits -Isolation Hotel Program -Tenant Outreach and Food Security -Community Homelessness Prevention Initiative Emergency Pandemic Fund - for organizations -- Emergency Child Care Services free of charge to critical essential workers with no other child care options. |
Longlac, Marathon and Schreiber offices are currently closed to the public due to building access. | Don't come in if unwell or have travelled within 14 days. In-person visits are discouraged except for emergency situations. | Essential Core services will continue, ie. Social assistance payments, New applications accepted but encourgaged to call to do telephone applications, payments acceptedf, but if possible, send electronically or mail, Community Housing properties continue Outreach and support have been increased in TBDSSAB-owned housing, as well as non-profit housing providers. Staff is working with community partners to deliver weekly food baskets to those in need. | Open for public Monday - Friday 8:30am - 4:30pm | May 19 - updated June 1st - updated June 16th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - updated |
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| City of TB Services | Sewer and Water | 625-2230 | By appointment only call first | Customer service desk limited hours 10AM-2PM call first | Must call first to book appointments | |||
| City Customer Service Counters | Animal services-684-2156, City Hall 625-2230, Engineering inquiries 625-2266, Parking Authority 625-2370, Planning, Building, Realty Services, Licensing Enforcement 625-2216,625-2574 or625-2710, Mountainview Cemetery 625-3014 | Closed to public available by appointment only | ||||||
| Canada Games Complex | 684-3323 | Closed from March 16,2020 for an indefinite period as part of the Covid-19 response | Spring sessions cancelled credits applied to account. If you need a refund call 625-2227 | Spring sessions are cancel. Memberships will automatically be extended for the lesser of the duration of the facility closure. Posted on social media that they are anticipating opening playgrounds. Closed until further notice. Canceled for sure until end of summer. - some sumemr programs happening |
If you require additional info please contact 625-2351 Monday to Friday 8:30am-4:30pm Churchill pool is expected to open beginning of August - anticipating opening mid September |
June 30th - updated July 14th - updated July 28th - updated August 12th - updated September 1st - updated |
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| Arenas | 625-2434 ice rentals arenas and stadia. Outdoor rinks 625-2313 | All public skating and all city of Thunder Bay arenas are closed until further notice. | closed | Closed until further notice | ||||
| Libraries | All locations of the library will be closed indefinitely. Updates will be posted online and via social media | Online access free ebooks, audiobooks and emagazines are available during this time of self-isolation and closures due to Covid-19. Apr 20/20 - Thunder Bay libraries will remain closed "indefinately" until Covid-19 emergency is lifted. |
Virtual library open 24-7 Accepting returns outside in 2 locations - taking it slow in reopening phases - now at phase 4 of 7- accepting pick ups and returns | ALL Libraries CLOSED until further notice dur to staff member testing positive for COVID-19 - no contact returns and pick ups started again August 24th |
Go the library website to view all online options. www.tbpl.ca June 1st - still virtual only June 16th - no updates June 30th - no updates July 14th - updated July 28th - updated August 12th - updated September 1st - updated |
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| Conservatory | 625-2941for booking tours | Closed from March 16,2020 for an indefinite period as part of the Covid-19 response | CLOSED | Closed until further notice | ||||
| City Trails | OPEN Residents are urged to practice the following measures: Stay home and indoors if you are sick. Practice physical distancing. Park facilites are not regularly sanitized. Avoid touching surfaces and wash your hands thoughly after leaving the park. | OPEN, practice physical distancing | ||||||
| Playgrounds/Parks | Green spacces in parks and trails are available for use, but safe physical distrance of at least 2 metres apart must take place | Open as of July 20th week | Still closed - Includes off-leash dog parks, benches, community gardens, sports fields, beaches and picnic areas June 30th - no updates July 14th - still closed - likely open with phase 3 next week July 28th - updated August 12th - no updates September 1st - no updates |
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| Solid Waste and Recycling facility | OPEN Restricting traffic flow at the landill by only allowing 10 vehicles in at one time. | Residents are also asked to maximize their loads to minimize trips to the site and are encouraged to utilize the debit/credit tap function as their payment method to reduce contact. | Monday - Saturday 8 am to 6:30 pm | Recycling depots at Mountdale and Front Street continue to operate during normal business hours. May 5/20 - updated |
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| Community Centers | Closed | Closed until further notice | ||||||
| Community Centers | CLOSED | Closed until further notice | ||||||
| Cemeteries - (only two owned by the city - Mountain View Cemetery and St. Patrick's Cemetery | 807-625-3014 | Revised - As of Apr 21 will remain open to the public with some restrictions in place until May 12/20 | Will remain open for funeral services; however, they are to be private and limited to a maxiumum of 50 attendees, including clergy No amenities within the cemetery including water taps. Benches or washrooms available |
Open but asking to remain physical distance | Hours of operation are being monitored for the general public Open a half hour before dawn to a half hour before dusk |
May 5/20 - updated June 16th - updated June 30th - no updates July 14th - no updates September 1st - no updates |
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| Parking Authority | 807-6252370 | Still accepting payments for any tickets by mail, in our drop-boxes, or in person by appointment only. NO CASH Payment in person visits. | Free on-street parking at meters for a maximum of two hours extended to May 31, 2020. | |||||
| Transit | 684-3744 | Service still running | Enter bus at backdoor - no charge to ride - stay behind yellow line and do not approach operator - stay 1-2 Meters from other riders |
Free service.Essential trips only. Services reduced to run Mon-Saturday every 45 min between 6am-11pm with some excepts-Route 4 will operate Mon-Fri 630am-6pm and Sat 7am-6pm. Route 6 will operate Mon-Fri 730am-630pm. Route 12 will operate Mon-Sat 620am-7pm- Route 16 will run Mon-Sat 620am-6pm. Sunday and holidays will not be affected. By-reservation transit service - Route 4 Route 4 evening service hours will be suspended. Beginning Monday, April 6, 2020, Thunder Bay Transit will deliver dedicated by-reservation evening transit service to help workers who normally rely on Route 4 to get to and from essential workplaces as identified in the list of essential workplaces by the Province of Ontario, such as healthcare and the supply of critical products. The service will operate using LIFT+ specialized vans with pick-up times between 6:30 p.m. - 10:45 p.m. Monday - Saturday. Riders will be required to request their travel arrangements at least one (1) day prior to their trip. Reservations will be accepted starting Sunday, April 5, 2020. Please contact Thunder Bay Transit’s LIFT+ booking line between 10:00 a.m. and 4:00 p.m. at 345-0777. The booking process will confirm that travel is to and/or from work at an essential employer and identify any accessibility requirements. To allow for physical distancing, vans will carry a maximum of three customers at a time. Due to reduced seating capacity and fluctuating service demands, trips may be limited based on the availability of vans and may be subject to drop off/pick up time adjustments. Seat belts must be worn on all LIFT+ vans. |
Essential Travel Only | Buses running 6am-12am (May Change) Apr 27/20 reduced hours 6 am-11pm* Enhanced Sunday service Schedule |
May 19 - no updates June 1st - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no udpates September 1st - no updates |
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| Legal/Justice | Cheadles | Bill Shanks 807-625-6600 | Doors are locked, no face-to face contact unless signing wills. | Business as per usual | Monday- Friday 9-5pm. Special arrangements possible. | |||
| Grant Thorton | General reception 807-345-6571 | None. | Attending client homes. Apr 15/20 - Not attending clients homes. Office completely closed until further notice |
Staff is working from home. Apr 15/20 - Can still book appointments. Appointmments are done via Skype or Zoom. |
Business as per usual | Closed to public. Hours: 8:30-5 Monday to Friday | Apr 7/20 - no changes to report May 19 - no updates June 1st - no updates June 16th - no updates - still working July 28th - no updates August 12th - no updates September 1st - no updates |
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| Food/Shelters | The service will operate using LIFT+ specialized vans with pick-up times between 6:30 p.m. - 10:45 p.m. Monday - Saturday. | |||||||
| Dew Drop Inn | 807-345-5202 | Still open. 2:00-3:30 Serving Bag lunches only outside. | No hot meals or indoor seating | No hot meals or indoor seating. Parking around town with food - planning to start indoor grab and go meals September 14th |
Still open. 2:00-3:30 Serving Bag lunches only outside. Roots to harvest supporting this work Still not allowing dine in. | May 19 - no updates June 1st- No updates June 16th - updated June 30th - updated July 14th - no updates July 28th - no updates August 12th - no updates September 1st - updated |
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| Grace Place | 807-473-3538 | Close down until further notice. | Staff are redeployed to support the overnight site for the homeless at one of the local hotels. They are supporting with basic meals and monitoring the site 24/7 | Hot breakfast. Lunch and dinner to go -Offer shower -Sleeping arrangments for those who have no other options -haircuts and laundry These available Sunday - Wednesday |
Dine - In opens in September Handing out bagged lunches Outdoor services etc. |
May 5/20 - updated May 19 - no answer June 1st - no answer, assumed still closed June 16th - no answer, assumed still closed June 30th - updated July 14th - updated July 28th - updated August 12th - updated September 1st - updated |
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| Shelter House | 807-623-8182 website: shelterhouse.on.ca Contact: Kimberley 474-4357 email kimberley.kennedy@shelterhouse.ca | No seating for drop in-clients. Meals Take Out only and are given to client outside by the fenced area. Screening Volunteers before they enter facility Monetary Donations to be made on-line to limit traffic in building. Call 474-4357 to arrange in-kind and food donations | Seating for drop in clients Temporarily suspended SOS Program. Changes to Volunteer Program | The clients who have a regular bed at the shelter house are able to dine in the seating area. Limiting Volunteers in kitchen at one time for meal service. Hand sanitizer and social distancing measures are in place to seat further apart. Measures are constantly modified to facilitate social distancing. Effective March 24, they are no longer taking new community members for beds, unless vunerable and supervisor makes decision. | Still providing meals for 150-200 people per day serving Outside at 130-230 and 7-8pm. | 24 / 7 | May 19 - no updates June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| SOS through Shelter House | 807-623-8182 | Service suspended at this time due to lack of staff | Picking up/dropping off clients | All services suspended |
closed | June 1st - no updates June 30th - no updates July 14th - no updates August 12th - no updates September 1st - no updates |
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| Salvation Army | 345-7319 website:www.satbcars.com Contact: Cather Oleschuk - Program Services Director ext. 223 email Cathy_Oleschuk@can.salvationarmy.org | Emergency overnight shelter for men - still operating Food bank operating by appointment only - soup van is out every nigjt as usual. |
Breakfast programs at schools and churches are suspended. | Food bank still operating by appointment only and soup van is out every night as usual. Emergency Shelter is operating as usual and Long-Term residents are being cared for in the same capacity as always. | 24 / 7 for shelter |
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| Other Organizations | Roots to Harvest | 807-285-0189 (Erin Beagle or Kim McGibbon) | All regular programs have stopped | Shifting to emergency food access: making sandwiches, for Dew Drop Inn. Also delivering food for Shelter House | To allow for physical distancing, vans will carry a maximum of three customers at a time. Due to reduced seating capacity and fluctuating service demands, trips may be limited based on the availability of vans and may be subject to drop off/pick up time adjustments. Seat belts must be worn on all LIFT+ vans. | Still making own granola to sell at grocery stores/market - food boxes, tomato plants various food services - family food packages offered every 2 weeks Markest opening Have their own market (Lillie street - Wednesday 10:00am-3:00pm and volunteer pool - Thursday 10:00am- 3:00pm) |
M-F 9-5, but delivering hampers on Fridays for 10 weeks; Wednesdays delivering for seniors and Fridays delivering for general public. Indigenous fruendship centre deliveries. |
Apr 27/20 updated May 19 - no updates, check their website June 1st - updated June 16th - no updates June 30th - Updated July 14th - updated July 28th - no updates August 12th - updated September 1st - no updates |
| RFDA | 211 | Food Banks operating throughout city | Closed dining room dress warm | Providing meals | 815am-3pm at varies locations. Hours vary at different locations | |||
| Travel | ||||||||
| Porter Airlines | Porter Airlines have cancelled all flights until October 7th , 2020 | July 14th - updated July 28th - no updates August 12th - no updates September 1st - updated |
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| Kasper Transportation/Bus lines | 1-855-566-2378 1-807-699-7200 |
Bus services within Northwestern Ontario will be suspended beginning May 2, 2020 | OPEN - new times for bus routes (on Facebook) | May 5/20 no updates June 16th - no updates June 30th - no updates July 14th - updated July 28th - updated August 12th - no updates September 1st - updated |
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| Air Canada | Face coverings required | |||||||
| Westjet | Increased # of flights and capacity | Zero tolerance mask policy in place Sept 1st | Face coverings required June 16th - updated June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - updated |
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| Community Partners | |||||||||
| Updated September 1st | Business Name | Contact # | Manager/Confidential # | Change to Services | What has Stopped? | What is Altered? | What Stays the Same? | Hours of Operation | Comments |
| As of July 24th, everyone needs to wear a mask or face covering when in public at any organization | |||||||||
| Crisis Lines | Beendigen Crisis Line | 1-888-200-9997 | Corrie Bannon | Apr 20/20 - Accepting NEW clients that are high risk | New clients must go through the COVID screening and are being sheltered in hotel rooms | Open | Open for existing clients | ||
| Talk 4 Healing | 1-855-554-4325 | Corrie Bannon | None | Offering talk-in counselling by phone or video call Monday to Friday | 24/7 Operation | ||||
| Fay Peterson Transitional House | 1-800-465-6971 345-0450 |
Remains open and available to women needing shelter from domestic violence. Screening taking place to those needing shelter. | 24/7 | ||||||
| Health Services | Anishnabew Mushkiki | 807-623-0383 https://mushkiki.com |
Jennifer Bean 807-630-8928 |
Primary Care Visits by phone and virtual |
Programs cancelled - Diabetes program up and running, food security offered, plan on bringing babies in for imunizations next week soe programs virtual - cooking, etc | Diabetes being done remotely Food & Security being monitored with patients Providing virtual materinal visits for new borns clinic open for primary care - prenatal, etc |
Bringing in high risk need clients to avoid emergency visits- Providing support to mental health patients they service to avoid emergency Virtual maternal visits High risk, diabetes, children, new borns are coming in for appointments that are needed. Screening protocols in place. |
All appointments done by phone -including walk-in reglardless of your symptoms Holding virtual walk-in clinics M to F 8:30 am to 4:30 pm. Also holding in person clinic |
Can only support registered patients Updated Apr 20/20 May 5/20 - updated. Call bi-weekly May 19 - updated June 1st - updated June 16th - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
| Dilico Family Health Team | Anemki Clinic - 807-626-5200 | James Anderson - 626-5215 (cell 632-0251) |
Booked appointments changing to phone in appointments | Walk-in clinics cancelled | Archibald Site OPEN - doing most care from this location due to the FWFN closed to non residents Providing Methadone/Suboxone on the reserve to those patients due to the closer |
Booking patient appointments which are taking place by phone mainly Still doing drive thru testing at FWFN - Call in counselling |
Apointments through virtual visits which includes walk-ins | Most services are being provided but in a different Apr 20/20 - Updated May 5/20 - left message with James May 19 - no updates June 1st - no changes June 30th - no updates July 14th - updates August 12th - updated September 1st - no updates |
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| NAN COVID-19 Task Force emergency@nan.ca http://www.nan.on.ca |
Georgina Lentz - 807-630-7320 Tanya Forneri - 807-630-2854 |
Staff are working from home until September | http://www.nan.on.ca/upload/documents/nan-covid-19-organizational-structure-1.pdf | Cntinnue to work from home, calls etc. But not back in office until september. No one travelling out of Thunder Bay | Closed | Updates are posted on the NAN website regularly NAN leadership meet via teleconference Monday and Thursday each week May 19 - no updates June 1st - updated June 16th - no updates June 30th - No updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Matawa Health Coop | On-Call Nurse 807-346-2385 - direct Main office 807-344-4575 Main contact is Pierrette McLeod - pierrettemcleod@matawa.on.ca |
Closed to public Staff working remotely |
OTN is not up and running at this time Footcare, diabetes services for communities on hold and try to provide support to urban community members |
Working to provid services through OTN to the communities Updated - Apr 28/20 Limited staff working in the tribal council with most working from home until May 31/20 Dr. Golding is providing services to the 9 FN through phone using Doxys |
Providing services to community members in the city that are in need. Based on urgency. Extended closure until OCT 2nd but now providing virtual support from nurses via telephone |
8:30 to 4:30 not open to public |
Pandemic plan in place Updated Apr 28/20 May 5/20 - update bi-weekly May 19 - no answer June 1st - no updates June 30th - No answer - no updates online July 14th - updated July 28th - updated August 12th - no updates September 1st - updated |
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| Metis Nation | 807-624-5025 http://www.metisnation.org |
Message from head office | All staff working remotely | All staff working from home and checking emails and voicemail | |||||
| Indigenous Friendship Centre | 807-345-5840 https://tbifc.ca |
Serena Essex - Operations ext 9042 Rhonda Turbide ext 9090 Charlene Baglien ext 9041 |
Intake over phone Essential staff working Other staff working remotely |
virtual programs, program deliveries for materials, can still register for programs | Providing assistance to those in need of food Remotely doing security checks on seniors Intake for clients 2 times a week - food delivery Opened August 4th - by appointment only, everyone must wear a mask. |
Supporting active clients and any new ones that have qualified for programs. Food support programms available by calling 211 Has a note saying as of September 8th will no longer offer food hampers |
9 to 5 not open to public Monday and Wednesday 9-12 for intake registration |
Looking into how to support the homeless Updated - Apr 20/20 May 5/20 no updates May 19 - updated, facbook is up to date June 1st - no updates June 30th - no updates July 14th - no updates - looking into recovery plan in the next few weeks July 28th - no updates August 12th - updated September 1st - updated |
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| ONWA | 807-623-3442 http://www.onwa.ca |
Cora-Lee McGuire-cyrette | Staff working from home and assisting clients | Food support in place for members. Offering a lot of virtual meetings/talks/educational sessions. Active on FB and update their website regularly |
Closed to Public | June 30th - updated July 28th - no updates August 12th - no updates September 1st - no updates |
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| Wequedong Lodge | 807-623-1432 | Supervisors Fred Sky 807-620-4841 Ruth Solomon - 807-630-2275 |
Dining room closed, clients served in rooms Group activities cancelled |
Barrier at front reception/screening at intake |
All staff working and taking precautions | Open 24/7 | Business as usual still have patients from the north coming in for medial needs | ||
| Fort William First Nation - Health Centre | 807-622-8802 | Luanne Maki - Health Manager | Not open to public | Effective Apr 10/20 all community business closed for 2 weeks. Community barriers in place from 6 pm to 6 am. No traffic allowed from Thunder Bay. Residents only allowed to access the community | Community Food boxes available. Implemented a naeighbourhood watch colored flag system for community members |
not open to public | Will be working with Dilico to establish a site for COVID-19 patients in the community centre May 5/20 - updated May 19 - no answer June 1st - no updates June 16th - no answer, assume no updates June 30th - no updates July 14th - no updates July 28th - no updates September 1st - no updates |
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| Children/Youth Services | Dilico Anishnabek Family Care | 1-855-523-8511 | Staff working remotely but taking call for intake | Offering virtual informationéevents on Facebook | Child Protection Intake Remains | Open Not open to public |
Taking calls for intake | ||
| Metis Nation | 807-624-5025 http://www.metisnation.org |
Message from head office | All staff working remotely | Closed | All staff working from home and checking emails and voicemail | ||||
| Shkoday Abinojiiwak Obimiwedoon (Thunder Bay Aboriginal Health Start) | 807-768-2342 | Marilyn Junnilia - ED 807-767-0695 |
Staff working remotely | Providing calls to clients working with RFDA to provided food Working with schools to provided on-line learning to the kids |
Setting up to reopen - not until September | June 16th - no updates July 14th - updated July 28th - no updates September 1st - no updates |
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| Mahmowenchike Family Development Centre | 807-623-9580 | Closed | Located in St. Vincent School closed until further notice | ||||||
| Mental Health | Dilico Anishnabek Family Care | See Above | |||||||
| Ishaawin Counselling Centre | 807-622-5790 | Will respond to emails and voicemails | present on Facebook | Open - Monday - Thursday 9:00am - 3:00pm office, more times available for clients. Face t face and virtual sessions offered. | June 16th - updated June 30th - updated July 14th - updated July 28th - no updates August 12th - no updates September 1st - no updates |
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| KaNaChiHih Specialized Solvent Abuse Treatment Centre | 807-623-5577 | Darlene Maki, Manager 807-620-8073 |
6 staff on site and some working remotely | Still be available for the following services: -Intake packages via email -Referral assistance -Aftercare with past clients -Continue support to existing clients |
Open/Closed to public | No Clients all sent home June 30th - updated July 28th - no updates Septemebr 1st - no updates |
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| Education | Dennis Franklin Cromarty High School | 807-623-8914 | Sharon Angeconeb, Principal 807-629-3685 |
All schools opening for fall | September 1st - updated | ||||
| Lakehead University | 807-343-8085 | All schools online | |||||||
| Lakehead University Aboriginal Initiatives | 807-766-7219 | ||||||||
| Negahneewin College - Con College | 807-475-6465 | Services through phone or email | Appointments by phone or email for students | ||||||
| Oshki Pimache O Win | 807-626-1880 | Staff working from home. | Students offerend classes through on-line delivery | Staff available by phone and email and other means of communication during regular hours | |||||
| Seven Generations | 807-622-1711 | All campuses closed to the public. | |||||||
| NNEC | 807-475-5225 | Schools and offices closed | Staff available by phone or email www.nnec.on.ca |
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| Anishnawbek Educational Institute | 807-623-8887 | ||||||||
| Matawa Education and Care Centre | 807-768-3300 | Some staff available to offer food boxes to the community members in the city limits | |||||||
| Eabametoong Education Authority | 807-623-5973 | ||||||||
| Housing | Native People of Thunder Bay Development Corporation | 807-343-9401 | Debbie Robotto | Staff working in offices | In lockdown - not open to public | Open 9 to 5 Closed to public |
Tenants have to book an appointment. No home visits for new applicants | ||
| Matawa Non-Profit Housing Corporation | 807-344-4575 | Staff working remotely | All housing applictaions are done through Thunder Bay Housing. Take clients when Tbay Housing bring them | Closed | June 16th - updated June 30th - no updates July 14th - no updates July 28th- no updates August 12th - no updates September 1st - no updates |
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| Metis Nation | 807-626-9300 | Same as Above | |||||||
| Beendigen Wakaigin Housing | 807-624-7779 | 1-888-200-9997 346-HELP |
Staff working remotely | Staff working in main office 1 at a time | Closed | Cisis housing is still available. Women are being screened on entry | |||
| ONWA | 807-623-3442 | Same as Above | |||||||
| Employment & Training | Anishinabek Employmnet And Training Services | 807-346-0307 | Staff working remotely | Staff assisting through email or phone | Closed | ||||
| KKETS Matawa Employment and Training Services | 807-768-4470 | Staff working remotely | Closed | ||||||
| Metis Nation | 807-624-5025 | Same as Above | |||||||
| ONWA | 807-623-3442 | Same as Above | |||||||
| Thunder Bay Indigenous Friendship Centre | 807-345-5840 | Same as Above | Training programs Suspended until futher notice | ||||||
| Legal/Justice | Kinna-aweya Legal Clinic | 807-344-2478 | Contact Reception | Most staff working from home | 2 staff in office | Active on Facebook about COVID Still trying to do as much remote work as possible |
Open 9 to 5 M to F | Door locked and screening people June 1st - refering clients to Legal Aid Ontario Client Services June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Nishnwbe Aski Legal Services | 807-622-1413 | Staff working remotely | Closed | Courts are cancelled | |||||
| Thunder Bay Indigenous Friendship Centre | 807-345-5840 | Same as Above | |||||||
| ONWA | 807-623-3442 | Same as Above | |||||||
| Women's Services | ONWA | 807-623-3442 | Same as Above | many online resources | June 16th - updated June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - no updates |
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| Beendigen | 807-344-9579 | 346-HELP |
Staff working remotely | Zoom events/presentations via Facebook Crisis lines available through website |
Closed to Public | July 28th - updated August 12th - updated |
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| Thunder Bay Indigenous Friendship Centre | 807-345-5840 | Same as Above | |||||||
| Translation | Thunder Bay Multicultural Association | 807-345-0551 | Staff working remotely | Emergency Translation Services are available | Closed | ||||
| Talk 4 Healing | 1-855-554-4325 | Corrie Bannon | None | Translation Services | 24/7 Operation | Same as above | |||
| Policing | Thunder Bay Police Aboriginal Liaison Unit | 807-684-1200 | Local Police Department | OPEN | Essential Service | ||||
| Nishnawbe Aski Police Services | 807-623-2161 | Police for Indigenous Communities | OPEN | Essential Service | |||||
| Identification | Indigenous Affairs and Northern Development ISC | 807-623-3534 | Closed until further notice | ||||||
| Advocacy | ONWA | 807-623-3442 | Same as Above | ||||||
| Kinna-aweya Legal Clinic | 807-344-2478 | Contact Reception | Most staff working from home | 2 staff in office | Open 9 to 5 M to F | Door locked and screening people June 1st - no updates June 16th - no updates June 30th - no updates July 14th - no updates July 28th - no updates August 12th - no updates September 1st - updated above |
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| City of Thunder Bay Aboriginal Liaison | 807-625-2146 | Ann Mageski | Closed | Many staff layed off | |||||
| Thunder Bay Urban Aboriginal Strategy | 807-768-2310 | Closed | Many staff layed off | ||||||
| Kitchitwa Kateri Anamewgamick (Kateri Church) | 807-622-5138 | Closed | This is a church Apr 13/20 - N/A |
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| Mishko Bimaadziwin Family Support Centre | 807-684-1920 | Marilyn Junnilia - ED 807-767-0695 |
Providing on-line ojibway classes to participants | Closed | Offer Education | ||||
| Nishnawbe Aski Development Fund | 807-623-3941 | Staff working remotely by phone or email. | Closed | ||||||
| Wasaya Group - Community Economic Development Corporation | 807-475-9576 | Closed | |||||||
| Wasaya Airways LP | 807-473-1200 807-473-1215 |
Staff Working Social distancing with Staff work spaces. Keeping staff separated when working and during breaks |
Pre-cautions put in place for staff and guests travelling Screening guests prior to flights Extra cleaning taking place disinfecting planes nightly Disinfectant, soap and water available on aircraft |
Open | Flights continue and are not cancelled Updated Apr 20/20 - all passengers must wear a non-medical mask or face covering during all flights |
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| Beaskin Airlines | 1-800-465-2327 | Pre-cautions put in place for staff and guests travelling Screening guests prior to flights Extra cleaning taking place Non-essential reading material removed Hand sanitizers and disinfectant wipes on aircraft at at check-in |
Open | Effective Apr 20/20 Face coverings required | |||||
| Northstar Air | 1-844-633-6294 807-474-2895 |
Taking extra precautions to keep staff and customers and communities safe | Cargo delivery dates and times have changed https://www.northstarair.ca |
Effective Apr 20/20 Face coverings required | |||||